Ian Frank Email & Phone Number

Farmington, Connecticut, United States

-Review campaign requirements, media plans, goals, and strategies to ensure alignment with objectives. Set up the campaign framework based on the Advertiser Overview.-Collaborate with the Marketing Lead to provide insights and recommendations for media planning and forecasting.-Build, implement, and optimize campaigns in accordance with approved media plan and overall strategy.-Partner with the Ad Ops/Analytics Manager to conduct quality assurance checks on campaign setups and pixel implementations.-Analyze campaign performance to identify necessary optimizations for improvement.-Optimize campaigns regularly, following a cadence established in collaboration with the Marketing Lead based on client expectations.-Deliver insightful campaign performance analyses across all channels to support strategic decision-making.-Communicate campaign performance effectively to Marketing Leads and clients, contributing to reports, and meetings.

-Collaborated closely with Specialists to optimize in-flight programs, ensuring cost-effective performance across various channels. -Worked in tandem with integrated media and digital planning teams to implementstrategic insights, including audience targeting, flighting schedules, and KPIs. Led hands-on management of-Programmatic, Search, and Social campaigns for multiple clients, utilizing platforms like demand sideplatforms, Google, and Facebook -Involved executing and refining campaigns to maximize media strategy effectiveness.

Hartford, Connecticut, United States

-Supported company-wide strategic marketing efforts including digital and offline marketing to capture atarget market of insurance companies that need fixed income asset managers-Analyzed company website including link structure and general design features to find errors and suggest enhancements to improve user engagement-Utilized Power BI to create data visualizations on metrics around content interaction for internal andexternal viewers-Created social media content using Adobe Photoshop and Canva to announce company updates viaLinkedIn and Twitter

West Hartford, Connecticut, United States

-Support and maintain store sales (including furniture and housewares products) and service goals as communicated by Assistant Store Manager or Team Leader-Ensure all customers are provided gracious, quick and efficient service-Promote design services to our customers in order to elevate their shopping experience and distinguish Crate and Barrel from competitors-This may include In-Store Design consultations, In-Home Design consultations, and virtual design consultations

Farmington, Connecticut, United States

• Support marketing campaigns with planning and execution• Creating social media posts, and other marketing adventures• Assist in the creation of written, video, and image content for marketing channels.• Participating in Brainstorming discussions

Fairfield, Connecticut, United States

-Assist customers in selecting a vehicle by asking questions and listening carefully to their responses-Direct clients to online tools available for reviewing vehicle options, packages, features-Explain product performance and benefits-Describe all equipment available for customer purchase-Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles-Work closely with Sales Manager on pricing tiers associated with different models & their respective technology options.-Scheduled appointments, making sure clients are informed before they walk into the dealership.

Hartford County, Connecticut, United States

• Answer incoming calls in a timely and professional manner. • Be responsive and timely with correspondence and problem resolution. • Display a caring attitude and develop a rapport with the customer base. • Use best practices to provide best in class customer service. • Log call activity and enter call data/information into the tracking system. • Support LAZ field operations.

• Receive, document, and process telephone calls from customers, mechanics, elevator phones and Otis local offices using an ACD phone system and mainframe data terminal. • Ensure the timely dispatching of service mechanics and may be required to escalate requests to Otis field management. • Work on other tasks as necessary such as, elevator phone programming and ACE (quality management system).

Avon

Receive and process donations while providing exceptional donor service. Process goods, separating sellable from unsalable merchandise. Sort and hang clothing in a timely manner meeting daily goals. Operate the cash register, receive, stock and unload merchandise, track number of donations and keep dressing rooms neat and orderly.

Farmington

Responsible for supporting the management team in meeting sales goals through exceptional customer service. Ensure the customer experience supports the brand promise (“Every Day Should Feel This Good”) and make service a top priority. Develop and maintain relationships with customers, support in-store events and execution, assist with training new associates, maintain efficient merchandise controls and maintain loss prevention awareness at all times.

Business, Management, Marketing, And Related Support Services

Certificate, Digital Marketing Strategy, Pass

Digital Marketing Strategy is a 7-week, 35-40 hour online certificate program from Harvard Business School. Digital Marketing Strategy.

Associate'S Degree, Business Administration And Management, General

Activities and Societies: Tunxis Business Club 2019-2020 Tunxis Business Club President 2020-2020