Coordinating Assurance Activity across AXA Commercial

Responsible for Compliance oversight of Rightmove Financial Services Limited, Rightmove’s new mortgage proposition. Assessing operational Resilience and Financial Crime capabilities across Rightmove Group and ensuring that the Policy and Control environment is appropriately designed and operating effectively.• Compliance oversight of RMFS, attending RMFS Board and Management meetings, holding SMF 16• Ensuring that RMFS becomes regulation ready and fulfils regulatory… Show more Responsible for Compliance oversight of Rightmove Financial Services Limited, Rightmove’s new mortgage proposition. Assessing operational Resilience and Financial Crime capabilities across Rightmove Group and ensuring that the Policy and Control environment is appropriately designed and operating effectively.• Compliance oversight of RMFS, attending RMFS Board and Management meetings, holding SMF 16• Ensuring that RMFS becomes regulation ready and fulfils regulatory expectations• Delivering appropriate and proportionate Compliance and Risk frameworks across RMFS activities including oversight of Appointed Representative and outsourced activities.• Responsible for Anti-Bribery and Anti-Corruption, Anti Money Laundering and Trade and Economic Sanctions across Rightmove Group. • Assessing, adjusting and delivering the Financial Crime Framework.• Responsible for operational Resilience across Rightmove Group• Assessing, adjusting and delivering the Operational Resilience Framework. Show less

Leading the Variation of Permission Project for a dormant regulated entity to support Rightmove’s identified new regulatory opportunities. Key contact at the FCA for regulatory approval. Supporting the wider group on Risk and Compliance requirements of the regulated environment. • Developing, delivering and submitting to the FCA key sections of the Regulatory Business Plan• Design and agreements of Compliance Risk Assessment, Compliance Monitoring Programme, Training Schedule… Show more Leading the Variation of Permission Project for a dormant regulated entity to support Rightmove’s identified new regulatory opportunities. Key contact at the FCA for regulatory approval. Supporting the wider group on Risk and Compliance requirements of the regulated environment. • Developing, delivering and submitting to the FCA key sections of the Regulatory Business Plan• Design and agreements of Compliance Risk Assessment, Compliance Monitoring Programme, Training Schedule, Risk Framework, Risk Assessment, Issue Management processes for submission to the FCA• Re-write of Policies to support new regulated activity including the provision of appropriate Management Information and Key Performance Indicators• Design of appropriate and proportionate control environment for regulation and assist the business in a appropriate control design and operational delivery.• Training of Senior managers and AR Approved Persons – RMG Directors• Leading the review and refresh of Group wide Policies Show less

Responsible for leading the development of and embedding of an appropriate and proportionate the Risk, Financial Crime and Regulatory Compliance frameworks across the Automobile Association.Providing leadership and guidance to a team of subject experts and responsible for supporting group wide activities to ensure that the business understands and embeds Regulatory Compliance, Financial Crime and Risk requirements. Member of the senior leadership team of the AA. Certification Function… Show more Responsible for leading the development of and embedding of an appropriate and proportionate the Risk, Financial Crime and Regulatory Compliance frameworks across the Automobile Association.Providing leadership and guidance to a team of subject experts and responsible for supporting group wide activities to ensure that the business understands and embeds Regulatory Compliance, Financial Crime and Risk requirements. Member of the senior leadership team of the AA. Certification Function holder under the Senior Managers & Certification Regime as having significant responsibility for Risk and Compliance Management within AAISL (AA regulated entity for Insurance Brokerage). Show less

Management of Risk, Assurance and Business continuity across the AA. responsible for the second line of defence Risk & Assurance function, challenging existing practice, bringing insight and clarity to the risk management framework. Certified Function holder under Senior Management and Certification Regime (SM&CR) as having significant responsibility for Risk Management across the business.• Led a review and refresh of the Risk Management Framework across the AA• Significantly… Show more Management of Risk, Assurance and Business continuity across the AA. responsible for the second line of defence Risk & Assurance function, challenging existing practice, bringing insight and clarity to the risk management framework. Certified Function holder under Senior Management and Certification Regime (SM&CR) as having significant responsibility for Risk Management across the business.• Led a review and refresh of the Risk Management Framework across the AA• Significantly improved the risk environment by reducing complexity, removing jargon and turning the Risk function outward to be business facing.• Led and imbedded ownership, with the executives and their direct reports, Risk Appetite across the AA linking metrics and tolerances to a revised risk taxonomy, gaining board approval.• Set up an assurance team, within the 2nd line of defence, to align 2nd and 3rd line assurance reporting and planning activities.• Designed and delivered revised executive reporting, weekly, monthly and Quarterly to committees and boards.• Presentation of Risk and Assurance reports to the Executive Risk and Compliance Committee.• Stakeholder management with executives, assurance functions and 1st line operations.• Member of various Forums, committees and boards (invitee) across the AA, Including Supplier Governance Committee, Fraud Committee and Policy Committee.• Managing a team of Risk and Assurance professionals.• Responsible for Business Continuity (now moved to IT).• Risk and Compliance representative on SMCR programme.• Mentor for two of the Compliance Team. Show less

Lead the Lending Regulatory Risk Team through a risk mitigation programme and further enhance the governance, assurance and oversight framework of the Lending Division. Member of the senior management team reporting to the Head of Lending and representative on Bank Steering Committees.- Lead the Lending divisional response to a Section 166 SYSC8 enforcement action.- Leading the divisional project to assure compliance with GDPR and member of the Bank Steering Committee-… Show more Lead the Lending Regulatory Risk Team through a risk mitigation programme and further enhance the governance, assurance and oversight framework of the Lending Division. Member of the senior management team reporting to the Head of Lending and representative on Bank Steering Committees.- Lead the Lending divisional response to a Section 166 SYSC8 enforcement action.- Leading the divisional project to assure compliance with GDPR and member of the Bank Steering Committee- Supported the Senior Management Regime- Manage a team of Compliance professionals to deliver effective and efficient Monitoring, Internal Assurance, Horizon Scanning, Business Advice and Complaints Handling (now moved to Operations)- Fostering effective working relationships across divisions and with Key Senior stakeholders in Head office. Show less

Dual role acting as Corporate Centre Compliance Officer and delivering strategic initiatives for Group Compliance.• Engaged with various stakeholders across the business and SME’s within the compliance function to deliver the annual Corporate Centre risk assessment to focus mitigating activity.• Designed, syndicated and delivered the CC annual plan to provide effective compliance solutions, taking into consideration external regulatory trends, business expectations and projected… Show more Dual role acting as Corporate Centre Compliance Officer and delivering strategic initiatives for Group Compliance.• Engaged with various stakeholders across the business and SME’s within the compliance function to deliver the annual Corporate Centre risk assessment to focus mitigating activity.• Designed, syndicated and delivered the CC annual plan to provide effective compliance solutions, taking into consideration external regulatory trends, business expectations and projected group baseline activity.• Significantly improved levels of engagement with the business by raising awareness through regular communications and individual dialogue.• Provided expert compliance advice to the business in a multi-jurisdictional environment within a complex operational landscape.• Managed delivery of robust training and awareness activities, including content, approach and audience.• Coached and mentored Senior Compliance Advisory team members.• Defined Zurich’s business conduct principles and delivered training & communications elements for global roll out, as key member of group wide Business Conduct team. • Delivered the Global Compliance Plan (Baseline) for 2017 and onwards, by conducting a series of one to one meetings throughout the global organisation, up to Group Executive Committee level. Took inputs from ongoing and emerging regulative trends and the aggregated annual risk assessment. Achieved ratification from the Group Risk and Control Committee and the Group Audit Committee Show less

Lead Group Compliance Advisory Team in delivering effective compliance Policies and frameworks to mitigate global compliance exposures. Member of the Compliance Executive Team, reporting to the Group Compliance Officer.• Delivered a demanding Compliance Advisory Plan while bringing the team up to full resource levels.• Assessed, reviewed and agreed all Compliance Policies, Standards and frameworks within the Compliance Risk Universe. Obtaining sign off from internal stakeholders… Show more Lead Group Compliance Advisory Team in delivering effective compliance Policies and frameworks to mitigate global compliance exposures. Member of the Compliance Executive Team, reporting to the Group Compliance Officer.• Delivered a demanding Compliance Advisory Plan while bringing the team up to full resource levels.• Assessed, reviewed and agreed all Compliance Policies, Standards and frameworks within the Compliance Risk Universe. Obtaining sign off from internal stakeholders, CEO and achieving effective opinions on framework design from Group Audit.• Built a collaborative internal network to encourage and foster effective levels of knowledge sharing across the group.• Built and Managed the Team including all aspects of HR and performance Management. Show less

Acting as Deputy to the Head of Financial Crime and Compliance Advisory (From January 2014). Anti-Bribery and Anti-Corruption (ABC) subject matter expert (SME) for the Zurich Group.• Designed and delivered an externally bench marked market leading, policy implementation model, now adopted as the Group Standard approach for implementing all group function policies.• Wrote and delivered Policies in respect of Anti-Bribery and Anti-Corruption, Trade & Economic Sanctions and Anti-Money… Show more Acting as Deputy to the Head of Financial Crime and Compliance Advisory (From January 2014). Anti-Bribery and Anti-Corruption (ABC) subject matter expert (SME) for the Zurich Group.• Designed and delivered an externally bench marked market leading, policy implementation model, now adopted as the Group Standard approach for implementing all group function policies.• Wrote and delivered Policies in respect of Anti-Bribery and Anti-Corruption, Trade & Economic Sanctions and Anti-Money Laundering. Also delivered their associated Guidance, implementation and framework tools.• Drove the revision and embedding of the Data Privacy and Protection Standard.• Established effective virtual teams across 46 diverse countries, through complex legal entity structures, within Life and General Insurance segments.• Delivered key ABC management information to legal entity boards and audit committees to facilitated effective management decisions.• Provided technical ABC input into external reports and publications including the Dow Jones Sustainability Index, the UN Global Compact, the World Economic Forum and Zurich.com. Show less

• Responsible for risk, compliance and internal controls governance frameworks• Engaged, advised and influenced the executive to assist them in managing the control environment• Formal reporting to country and legal entity executive and boards• Supported the CEO in discharging the governance responsibilities• Reporting to CFO / COO

• Designed, established and managed the aligned reporting of issues and risks to support the UK General Insurance governance and control environment (receiving an award for this work from the Global CEO)• Interviewed through ARROW as the recognised assurance and governance expert for the General Insurance unit.• Management and chaired the monthly Assurance Coordination Meeting (ACM)• Responsible for managing and producing the country Quarterly Risk Report, Emerging Risks Report and… Show more • Designed, established and managed the aligned reporting of issues and risks to support the UK General Insurance governance and control environment (receiving an award for this work from the Global CEO)• Interviewed through ARROW as the recognised assurance and governance expert for the General Insurance unit.• Management and chaired the monthly Assurance Coordination Meeting (ACM)• Responsible for managing and producing the country Quarterly Risk Report, Emerging Risks Report and Zurich Risk Policy (ZRP) Reports for the Risk and Control Committee• Risk manager for UK General Insurance run off operations Show less

• Leading and managing Compliance monitoring reviews• Agreeing action plans and delivering monitoring reports to the executive and senior management• Worked with the business in restructuring its complaint handling capabilities

• Leading and managing risk, compliance and legal monitoring reviews.• Agreeing action plans and delivering monitoring reports to the executive and senior management• Design, system specification and role out of the UK monitoring procedures, quality assurance process and breach reporting process to the UK to support FSMA and associated regulatory requirements• Promoted to lead the Compliance, Risk and Legal Systemic Monitoring team

• Leader of a number of complex regulator and management directed Projects – achieving regulatory sign off.• Supervision of a team of technical and administrative staff

• Reporting to the board of directors, managing circa 35 staff• Signatory on the Lloyds binding authority• Responsible for the setup of and on-going line management of the following group wide international functions: policy administration team; credit control; and customer liaison (sales) teams • Overseeing the decentralisation of activities to Dubai and Hong Kong hubs• Promoted from Administration Supervisor of the Private Medical Insurance line of business to Group Operations… Show more • Reporting to the board of directors, managing circa 35 staff• Signatory on the Lloyds binding authority• Responsible for the setup of and on-going line management of the following group wide international functions: policy administration team; credit control; and customer liaison (sales) teams • Overseeing the decentralisation of activities to Dubai and Hong Kong hubs• Promoted from Administration Supervisor of the Private Medical Insurance line of business to Group Operations Manager for all lines of business Show less

• Supervision of a team of administrators constructing case files for review• Promoted from Administrator to Administration Supervisor