Ian Hebert Email & Phone Number

Orange, Ct

New Haven, Connecticut

New Haven

Was recruited from a small pool of candidates through TEKsystems, Inc. to do contracted IT work specifically at Yale. Executed the setup, deployment, and user training for thousands of iOS devices across the Yale New Haven Health System, including locations at Yale New Haven Hospital, Smilow Cancer Hospital, Greenwich Hospital, and satellite locations. Used proprietary software and network portals to manage user accounts. Accessed and worked with Mobile Device Management software. Did device troubleshooting when needed.

New Haven, Ct

Was recruited from a small pool of candidates through TEKsystems, Inc. to do contracted IT work specifically at Yale. Executed the setup, deployment, and user training for thousands of iOS devices across the Yale New Haven Health System, including locations at Yale New Haven Hospital, Smilow Cancer Hospital, Greenwich Hospital, and satellite locations. Used proprietary software and network portals to manage user accounts. Accessed and worked with Mobile Device Management software. Did device troubleshooting when needed.

New Haven, Ct

Troubleshooted and resolved hardware and software issues on iOS, TvOS, and WatchOS devices, and set up hardware repairs when necessary. Worked extensively to repair customer relationships with Apple. Was trained to troubleshoot and resolve software issues on MacOS devices as well.

New Haven, Ct

Worked extensively to help customers choose and set up new Apple devices, both Mac, iOS, and other. Assisted in building relationships between Apple and other businesses.

West Haven, Ct

Ensured nursing home resident safety and comfort through building and equipment maintenance, including keeping ambulance bays cleared of snow in winter and power washing. Kept the facility in compliance with OSHA & HIPPA standards, stood in as acting director of the facility’s maintenance department and as assistant director when needed.

Bennington, Vt

Signed students and equipment in and out of the campus gym, maintained gym equipment, cleaned and closed gym at the end of the night.

New Haven, Ct

Assisted in teaching middle-school age students to build fishing rods by hand.

Bachelor Of Science - Bs, Sociology

General Studies

Creative Writing

High School Diploma, Creative Writing