Ian Jackson Email & Phone Number

Mountain View, CA, US

Mountain View, CA, US

Mountain View, CA, US

-Challenge customers' ideas of the status quo and gain their trust by understanding their businesses.-Lead the technical aspects of customer engagements in partnership with the sales team to identify technical fit and proactively address customer objections, resulting in increased sales.-Prepare and deliver technical presentations and solution proposals.

Chicago, Illinois, US

Our mission is to elevate the role of PreSales in organizations worldwide. We aim to provide PreSales professionals with the resources, knowledge, network, and mentorship to develop long, impactful careers.

Spokane, WA, US

• Produce Bill of Materials, Labor Budgets and Statements of Work for Cisco Collaboration and Contact Center products including: UCCE, PCCE, Webex Contact Center, UCCX, Webex Calling, Webex Teams and Webex Meetings.
• Ownership of relationship with customer to gather technical requirements for solutions.
• Completed successful ATP authorization audit for Cisco Unified Contact Center Enterprise, working with a team to rack and stack UCS server, build Virtual Machines through VMware/VSphere, deploy Operating Systems and.
• During UCCE Audit, developed strong project management skills through effectively tracking and scheduling team tasks as well as communicating and managing deadlines.
• Successfully presented UCCE audit to Cisco leadership with focused discussion over Solution Architect competencies and performed demonstration of product capabilities.
• Analyzing sales reports through Excel and Microsoft Power BI for business intelligence and actionable insights. Currently learning Python and SQL.

Dallas, TX, US

• Store awarded #1 in Small Business Sales 2016/2017 & #1 in Post Paid Wireless Growth 2017.
• Utilized daily data analysis to drive store towards SMART goals and forecast sales.
• Lead an audit team through Eastern Washington and North Idaho stores for 3 years.
• Awarded ASM of the month multiple times during 2016 & 2017, driven by coaching my team to outperform expectations in customer service, sales performance and operational accuracy.
• Recognized as Q2, Q3, Q4 2014 and Q1 2015 Pacific Northwest Director’s Cut Winner
• Top 20 Consultant in Pacific Northwest Summit 2014 and #2 in Eastern WA 2014

Pullman/Spokane/Tri-Cities/Vancouver/Everett/Global, Washington, US

• Supervising and managing between 20-150 people at one time.
• Gained certifications in CPR in case of emergencies at the facilities.

Houston, Texas, US

⦁ War Zone of Operation Iraqi Freedom, ability to perform in a high stress environment⦁ Promoted to lead Administrative Specialist in minimum time⦁ Responsible for delegation and supervision of schedules and performance of duties

Bachelor Of Science Information Technology Management, Information Technology

Education record