Health Center Assistant
CurrentI welcome patients into the clinic and complete a medical intake for them. At the front desk, I check-in patients, review billing/insurance information, and answer and redirect phone calls. In the back office, the intake process includes charting, executing diagnostic labs, educating patients, performing phlebotomy, and briefing clinicians on patients' history of present illness. I practice reflective listening and motivational interviewing skills to provide efficient, effective, and validating care.