Project Management:- Spearhead the selection and implementation of a Salesforce tech stack, achieving a ~10% reduction in annual expenses through optimal user experience and cost efficiency.- Coordinate with 20+ vendor contacts to implement Salesforce apps and customize/enhance user experience- Manage a comprehensive data migration project, transferring 10,000+ files from a legacy ATS to Salesforce using Excel and SQL.- Create and maintain user data for 27 employees, optimizing workflows across three departments through customized layouts, Lightning Record pages, and the development of custom fields and objects.- Oversee data mapping from Salesforce org to custom company job board.HR Operations:- Assist office manager in the development and implementation of automated invoicing solution to reduce manual processing of 100+ invoices- Creation and maintenance of user accounts across 6 job boards and 7 VMS platforms- Review and approve timesheets for 30+ employees- Develop 5 specialized training guides and 6+ Analytics reports to deliver KPI metrics to Director of Recruitment and Sales Operations Manager.

• Facilitate onboarding and ongoing training of administration team of 3-5• Manage record keeping of candidates and clients with high level of discretion for recruitment and account management teams, utilizing Microsoft Office Suite Applications and Salesforce• Maintain data integrity of 8,000+ job orders and 600+ candidate records across 30 CRM platforms through Salesforce and Bullhorn Admin Tools• Initiate 3 new projects within team to improve workflow functions across multiple departments

• Acted as hiring manager, managed full desk recruitment and retainment of employees• Maintained confidential HR records in accordance with state and federal guidelines• Collaborated with upper management to budget and facilitate travel coordination and scheduling for new hire orientations.

• Oversaw and coached team of 25 account managers to improve inventory workflow, improved audit compliance to meet KPI standards• Managed client needs and maintained books of business for 3 brand accounts• Developed events and business plans to improve account metrics, consistently met and exceeded goals set by executive management.

• Oversaw sales coaching and professional development of 15 sales associates• Collaborated with Store Manager to introduce two new business models and frameworks of client services for the international brand network