Ian Mitchell Email & Phone Number

Stockport, England, United Kingdom

Various Stores Both Flagship And Simply Foods

My Job Responsibilities in this role involve: · Reacting and adapting to changes of business requirements to suit the fast pace of retail.· Utilising and exploiting data to support with operational decisions.· Implementing a continuous improvement mentality within my team.· Training new members of the team and up skilling current members of the team on all aspects of the new HR application solutions.· Producing team communications to increase awareness of all areas of the business with particular focus upon the commercial performance of the business.· Capability to engage with colleagues and senior management across multiple departments at all levels· Ensuring my team are energised to deliver first class customer service within a fast paced environment.· Creating the right culture, role modelling new digital ways of working and leadership behaviours.· Seeking customer feedback and taking action to deliver improvements

Handforth Dean Flagship Store

My Job Responsibilities in this role involved: · Managing and planning resource levels across multiple operational areas to maximise operational efficiency.· Ensuring the commercial performance of my areas of responsibility were maximised to their full potential.· Ensuring my team were fully motivated and able to work towards common goals on a daily basis.· Monitoring and Managing Costs and stock control through the use of various data and information systems.· Ensuring the highest level of customer service is delivered to each customer, including responding to both verbal and written customer feedback.

Handforth Dean Flagship Store

My Areas of Responsibility in this role involved:· The replenishment of stock on the sales floor.· Providing general assistance and a high level of service to customers in store.

City & Guilds Certified Plumbing Technician

Education record

A Level Qualifications Attained: Graphic Design – B Grade GNVQ Advanced Art and Design – B Grade

Education record

GCSE Qualifications Achieved: History – A Grade Graphic Design – A Grade Art & Design – B Grade English Literature – B Grade English.