Ian Peachey Email and Phone Number

I am a highly motivated, dedicated individual. I possess well-developed verbal and written communication skills, which have been used to build effective relationships with customers and colleagues, based on trust and integrityI am an experienced Account Director and Account Manager with extensive experience in a number of Customer Service roles, in both B2C and B2B environments. For the last 10 years I have been working in print management/ the print industry.I am very well presented, articulate and a confident communicator at all levels with one of my main strengths being the ability to get on with clients, suppliers and internal contacts on all levels. I am very well organised and work well as part of a team along with having good common sense and a hard working attitude.I have a proven track record of developing customer engagement in a product and services which has often led to increased sales.I have vast amount of customer service and account management experience gained in a number of roles where I have worked in high pressure environments and am experienced in working to SLA’s. I have staff supervisory experience – in my most recent role I was managing a team of 5 people and have previous experience of working in a call centre environment at Royal Mail, dealing with enquiries from business customers on the phone and by email.I am driven and very well organised with excellent time management skills and a straight-thinking approach. One of my best skills is the ability to prioritise workload and I also possess an excellent attention to detail.