Ian Cooperman Email & Phone Number

Los Angeles, California, United States

• Provide comprehensive IT support, resolving a wide range of technical issues for staff and students to ensure uninterrupted operations and enhanced educational experiences.
• Utilize diagnostic tools and software to efficiently troubleshoot and solve hardware, software, and network problems.
• Develop and implement a Google App Script to automate and streamline asset management workflows, significantly improving the tracking and reporting process for a large inventory of devices.
• Build a solid foundation in technical troubleshooting, project management, and customer service, contributing to improved systems reliability and user satisfaction.

Remote

• Authored detailed Python tutorials covering foundational programming tasks, such as array manipulation with NumPy and list operations, aimed at beginner to intermediate coders.
• Managed content updates and revisions on GitHub, ensuring high-quality, accurate instructional material.
• Conducted peer reviews of tutorial submissions, enhancing the clarity and educational value of content across the platform.