Leading a team of OD specialists designing & developing organisation capability, building skills frameworks in generic and professional directorates to ensure capability continually improves, is measured and provides the organisation flexibility. Building excellent stakeholder relations with all skills professionals in DWP to develop a departmental skills strategy so core and transferable skills are designed & iterated through a User Centred Design approach.Key achievements• Developing… Show more Leading a team of OD specialists designing & developing organisation capability, building skills frameworks in generic and professional directorates to ensure capability continually improves, is measured and provides the organisation flexibility. Building excellent stakeholder relations with all skills professionals in DWP to develop a departmental skills strategy so core and transferable skills are designed & iterated through a User Centred Design approach.Key achievements• Developing a Capability Strategy for DWP, ensuring core and transferable skills are identified, designed and implemented within the business.• Implemented a skills pilot within five business areas to test and learn core skill descriptors, a skills assessment process and organisation tools to measure capability.• Introducing Agile working practices into an HR environment for HR generalists. Leading the project to upskill and embed agile into an HR transformation programme.• Develop a stakeholder management strategy which identifies and manages key relations throughout DWPs skills profession.• Introducing capability-based pay (CBP) in DWP, building pilots, engaging with stakeholders throughout the business, building a complexed programme of work in excess of 9 million in DWP. Show less

Leading a team within Government Business Services (GBS), a large business unit of the Cabinet Office supporting the Civil Service with high-volume HR and finance processes, aligning with the Government's modernisation agenda. The role covers Shared Services, Government Recruitment, Civil Service and Royal Mail Pensions, and the Platforms and Services to support these. GBS delivers services for c421,000 civil servants across government, it supports 1.5m pension scheme members alongside Royal… Show more Leading a team within Government Business Services (GBS), a large business unit of the Cabinet Office supporting the Civil Service with high-volume HR and finance processes, aligning with the Government's modernisation agenda. The role covers Shared Services, Government Recruitment, Civil Service and Royal Mail Pensions, and the Platforms and Services to support these. GBS delivers services for c421,000 civil servants across government, it supports 1.5m pension scheme members alongside Royal Mail, and provides recruitment services for around 70% of all Civil Service recruitment.As a Product Manager, I: • develop and own the product roadmap, vision and strategy;• make informed prioritisation decisions; • champion user needs; • effectively communicate the product vision in a complex delivery environment;• lead multidisciplinary teams acting as the glue between digital, operations and stakeholders. Show less

Leading a team delivering 2 “agile” projects within HR/Digital to improve accessibility and workplace adjustments for disabled colleagues. Additionally, building & implementing HMRCs Disability Action plan for disabled colleagues by:• Introducing Agile working practices into a waterfall environment. Developing a User Centred Design approach by continuous user research, iterations, identifying & building a prioritised work plan & strategic roadmap;• Joint delivery with CDIO of an IT… Show more Leading a team delivering 2 “agile” projects within HR/Digital to improve accessibility and workplace adjustments for disabled colleagues. Additionally, building & implementing HMRCs Disability Action plan for disabled colleagues by:• Introducing Agile working practices into a waterfall environment. Developing a User Centred Design approach by continuous user research, iterations, identifying & building a prioritised work plan & strategic roadmap;• Joint delivery with CDIO of an IT Accessibility project, identifying how many internal services were accessibility compliant and developing a roadmap to ensure services and HMRC had a roadmap for compliance;• Developing & delivering a programme of learning interventions, within a (Covid) work from home environment;• Coaching and mentoring the EDI team, Disability community & senior colleagues on digital & strategic objectives to improve disabled colleagues livid experience. Show less

Government Digital Service is a world leader in digital transformation helping people interact with government to operate more effectively and efficiently. My role is within GDS academy, facilitating and developing learning for the whole of the public sector, including:• working as an agile coach with teams and organisations to develop Agile ways of working. Ensuring individuals and teams can navigate through complexity and help come to solutions in to work differently. The coaching takes… Show more Government Digital Service is a world leader in digital transformation helping people interact with government to operate more effectively and efficiently. My role is within GDS academy, facilitating and developing learning for the whole of the public sector, including:• working as an agile coach with teams and organisations to develop Agile ways of working. Ensuring individuals and teams can navigate through complexity and help come to solutions in to work differently. The coaching takes place in either GDS hubs or in the team/organisations workplace in a range of locations in the UK.• incorporating a combination of delivering training and designing new learning materials. This includes researching, designing, and testing new learning and development interventions. The range of offerings varies from a two-week foundation course for technologists new to the world of digital and agile, to three day working level courses for more advanced Product Managers / Delivery Managers. Show less

The role leads on raising the profile of the OD Profession in HMRC (34,000 people) driving activity across business groups and regions. This is a key leadership role with responsibility for management of a team of 10. Key achievements: • Development and implementation of engagement programme working in partnership with other gov’t departments. Implemented 20 regional events for business senior manager advocates to help business planning & upskill;• Development of regional networks… Show more The role leads on raising the profile of the OD Profession in HMRC (34,000 people) driving activity across business groups and regions. This is a key leadership role with responsibility for management of a team of 10. Key achievements: • Development and implementation of engagement programme working in partnership with other gov’t departments. Implemented 20 regional events for business senior manager advocates to help business planning & upskill;• Development of regional networks, resilience strategies & line management workshops aligned with transformation programme and regional centres start-ups;• Effective support for the business through office closure programme linking into the wider HMRC support and regional activities;• Lead for HMRC Lead Champions Network, running meetings, events and developing communications strategy for the ODP community. Show less

HR Business Partner developing the HR Strategy for Corporate & Customer Services within CQC. Providing a strategic focus to support the delivery of a revised strategy to ensure efficiencies & value for money is achieved. Working with a range of senior stakeholders to support business planning, performance management & organisational design change is planned and delivered. Key achievements • Developed & implemented a change programme for HealthWatch England. Planning and implementing a… Show more HR Business Partner developing the HR Strategy for Corporate & Customer Services within CQC. Providing a strategic focus to support the delivery of a revised strategy to ensure efficiencies & value for money is achieved. Working with a range of senior stakeholders to support business planning, performance management & organisational design change is planned and delivered. Key achievements • Developed & implemented a change programme for HealthWatch England. Planning and implementing a consultation process, a job matching and selection exercise & ensure managers and staff had a toolkit of support;• Developed, obtained approval people plan for the new Digital strategy for CQC. Building skills gap analysis, review of existing roles & funding pressures formed part of the digital and CQC business plan. • Implemented a workforce planning group to oversee management of change for directorates across the whole of CQC. Ensuring TOR, scope & rationale and continuity was quickly achieved;• A review of legal services – Implementing a revised organisational structure, consultation process & creating revised roles to support new ways of working & efficiency challenges;• Developed and implemented sessions on Mental Health Training to support managers in raising staff awareness on key communication issues and education to improve service delivery. Show less

Volunteering with the North East branch of the Chartered Institute for Personnel & Development. Activities include, helping with events throughout the year and supporting Talent Management Programme.

Project Manager leading in the delivery of the core capability required to underpin New State Pension legislative changes from April 2016, which provide DWP with the opportunity to secure £8m of savings.Key achievements • Put in place a “Front Door” for New State Pensions IT – developing project management practices for reporting, change control and monitoring progress;• Introduced “Agile” working practices into the digital portfolio for New State Pensions. Setting up a digital hub… Show more Project Manager leading in the delivery of the core capability required to underpin New State Pension legislative changes from April 2016, which provide DWP with the opportunity to secure £8m of savings.Key achievements • Put in place a “Front Door” for New State Pensions IT – developing project management practices for reporting, change control and monitoring progress;• Introduced “Agile” working practices into the digital portfolio for New State Pensions. Setting up a digital hub and transitional working practices to help change culture, skills and knowledge; • Develop & facilitate an 8 day Talent Management Programme across the Northern Civil Service for newly promoted front line / middle managers; • Led an Engagement group across the Pensions Directorate to pro-actively lead & develop a culture in line with the digital / agile transformation in the IT world;• Project Managed a major review and implemented a revised Flexible Resourcing model in the project delivery area of IT - working with Senior Civil Servants and developing a User Group to help change behaviors in the business; • Developed the capability strategy for DWP IT, building a transformation Programme to help shape the future shape and size of IT, developing a framework to integrate the IT (SFIA) skills framework in IT;• Developed a bespoke L&D programme to help facilitate the transition from Waterfall to Agile project management methodology, introducing learning route ways and procuring Agile & ITIL courses/programmes; • Coached strategic leaders / emerging talent within DWP HQ development Programme, ensuring they develop their potential and leadership & management skills. Show less

HRBP and L&D consultant, providing strategic HR advice on the full range of people issues, developing organisational capability, supporting the senior team on change management and issues around the future size, shape, capacity and capability for senior policy makers. Key achievements • Designed, developed and facilitated a 9-day leadership programme for Grade 6/7 senior policy managers in DWP – programme introduced over 4 months with supported Action Learning sets; • Led the… Show more HRBP and L&D consultant, providing strategic HR advice on the full range of people issues, developing organisational capability, supporting the senior team on change management and issues around the future size, shape, capacity and capability for senior policy makers. Key achievements • Designed, developed and facilitated a 9-day leadership programme for Grade 6/7 senior policy managers in DWP – programme introduced over 4 months with supported Action Learning sets; • Led the development of an HR people strategy and L&D work programme for the HR Director, building capability of senior policy colleagues who supported DWP ministers in modernising welfare reform; • Developed and implemented a coaching strategy for Strategy Group in DWP. Designed and facilitated a coaching workshop & developed and led a pool of coaches for Strategy Group; • Project managed the design and delivery of the year-long Self-Managed Learning programme for over 200 senior policy managers within Strategy Group;• Delivered & designed a range of Team Events & learning and development products for Directors in Strategy Group;• Provided HR business partner support for Strategy Group (350+ Managers);• Built up a close working relationship with a number of Senior Stakeholders, where I was seen as the key enabler for learning requirements in Strategy Group. Show less

• Lead responsibility for leading and develolping a team of three diverse areas – Agency Employer Relations, HR Policy and Diversity & Equality Team. Providing effective leadership support and guidance to the team, developing a positive working environment and encouraging team development; • Provided briefings for the Chief Executive and Senior Board members prior to consultation forums with Trade Union. Researching and working with both TU and Management to resolve issues and concerns… Show more • Lead responsibility for leading and develolping a team of three diverse areas – Agency Employer Relations, HR Policy and Diversity & Equality Team. Providing effective leadership support and guidance to the team, developing a positive working environment and encouraging team development; • Provided briefings for the Chief Executive and Senior Board members prior to consultation forums with Trade Union. Researching and working with both TU and Management to resolve issues and concerns, developing solutions and offerring options for discussion / resolution; • Managed the day to day relationship between Agency TU reps and senior managers in the agency, identifying and escalating hotspots and facilitating swift resolution where appropriate; • Lead responsibility for developing the Agency H&S strategy, developing risk assessments, policy and ensuring H&S suppliers delivered effective performance; • Lead responsibility for drafting Agency Race, Disability and Gender Equality Schemes. Working with DWP and CSA senior managers to agree content, acheivements and action plans for the future. The schemes received final sign off by the HR Director & Executive Team with minimal changes. Show less