Ian Thomas Email and Phone Number

Commissioned Sales/Design Consultant

Effectively and successfully managed every aspect of the store. *Hired, trained, and grew a highly successful, cohesive and motivated staff. *Managed all aspects of the sales process, including identifying trends in sales anddeveloping personnel into strong sales people and effective employees. *Managed and executed all aspects of marketing and merchandising in fast paced retailenvironment. *Effectively managed all backline accounting, payroll, shipping and receiving.*Effectively managed every aspect of the customer's experience at Gamestop, developing ahighly positive environment while generating a significant amount of repeat business. *Conducted and organized monthly team meetings.

*Effectively and successfully managed the computer department. *Hired, trained and motivated a large staff. *Created a new PC repair/tech division within my department.

*Generated $190,000 in revenue while maintaining a high service plan and accessorypercentage during the month of December.*Consistently achieved and exceeded sales goals in multiple departments, includingTechnology and Entertainment.*Performed weekly receiving duties, and departmental upkeep.*Assisted with the training and orientation of new associates2003

*Processed and analyzed healthcare claims for Cigna.*Consistently met and exceed production goals and standards.2002 - 2003

*Effectively managed every aspect of the operations of a multi-million dollar bookretailer, including shipping/receiving, accounting, hiring and training, benefits, stocklevel management and sales. *Coordinated and led teams of 5 to 10 associates to complete several major after hoursmerchandising projects*Successfully trained and supervised associates, while creating a positive workenvironment, increasing sales and decreasing losses. *Conducted informative and motivational team meetings on a monthly basis.

*Developed excellent sales and customer service skills. *Worked in multiple departments, in multiple locations; becoming one of the most versatile teammembers in the company. *Regularly met and exceeded sales goals