Ian Moore Email & Phone Number

San Francisco, California, United States

Los Angeles, San Francisco

www.ianmooreconsulting.comSolution offerings:- Sales & Service Cloud design and implementation- Platform designs- (AI) Artificial Intelligence- Requirement Gathering and Acceptance Criteria for complex designs- Process Designs with Gap Analysis- ERD and Data Model DesignsProjects:AppFolio: Salesforce Solutions Architect- Salesforce platform design and roadmap- Data Model/Schema DesignsLam Research: Salesforce Solutions Architect- Salesforce implementation- Data Model/Schema DesignsaXc Aviation Technologies Ltd: Solutions Architect- Blockchain platform design for Airline Cargo Industry American Credit & Loan- Salesforce Sales & Service Cloud, AI, System Integration FDIC: Federal Deposit Insurance Corp - Washington, DC- Implement Release Management processes, tools and systems for streamlined release cadenceSan Diego Government (SANDAG)- Solutions Architect: Salesforce Sales Cloud & system architecture implementationSan Francisco Government (OEWD)- Solutions Architect: Salesforce Sales Cloud & system architecture implementationAccenture/Boston Scientific: - Salesforce/ServiceMax implementationLinkedIn.com: - Salesforce Advanced Online Training CoursesPurple/ClearCaptions - Sales Cloud strategy roadmapBlue & Gold Fleet - San Francisco- Sales Cloud Implementation

San Francisco Bay Area

Sr. Cloud Solutions Architect leading teams for Salesforce.com implementations for large fortune 500 companies, healthcare and government Cloud projects. Project Highlights:Dreamforce 2015: 3D Printer Technical Stack presentation: - Team Lead responsible for funding and putting together the Team and designing the technical stack and process flows for the 3D Printer demonstration for Dreamforce 2015- Salesforce and IoT integrations with Salesforce, Mobile and ThingWorx IoT Platform.- Presented by Acumen Solutions Team at their booth for Dreamforce 2015U.S. General Services Administration (GSA:USA.gov) Government Division: - Lead Solution Architect - Contact Center design and build- Internal and External Knowledge Base design and build- Service Cloud Platform and CTI implementation.- Components: Knowledge Base, external agency websites, Clicktools Service Cloud console, CTI, Avaya and other system Integrations.Financial Software Industry Project:- Lead Solutions Architect- Sales Cloud Platform- Complex process design with system integrations

San Francisco Bay Area

I created M2MGurus to provide sustainable, smart building management ecosystems to commercial buildings. We offer a unique Smart Roadmap and Smart Support to achieve our collective goals as you work your way from green to smart. Direct benefits of such smart technology can be seen in economic savings, lower consumption of energy, water, and gas, and more ideal carbon emissions.Our aim is to produce more efficient, integrated communities. We'd like people to think more holistically about their impact, and having a direct line to "communicate" with their buildings and their environment is the key.

San Francisco Bay Area

- Cloud Solutions Architect - IoT process and platform designs for the Oil and Gas industry. - Project Manager and Solution Architect for M2M Implementation of Device CloudProject Highlights: M2M Tank Scan Platform Design - Industry: Oil and Gas:​ - PM/Solution Architect for M2M Implementation of Device Cloud and The Social Machine (TSM).- Included multiple, parallel work streams with various business groups. - Support package offerings, leverage scripting for Gateways to Customer Devices, Service Cloud, Chatter, Cases and Customer Portal. - Data Model Design construction for data profiling and volume managementProspect Mortgage Real Estate Provider – Industry: Banking:​ - Solution Architect for a leading real estate provider. - Process integration with the operations division, data model design and architecture, advanced workflow and configuration, training and adoption, Account Plan builds

San Francisco

www.CloudGuru.usSr. Solutions Architect with a focus on Salesforce Service Cloud Platform.Project Highlights:Wipro Technologies,​ ​San Jose, CA Jan 2013 to July 2013 / - Salesforce Solutions Architect Lead Project:​ Oncology Global Medical Corporation – Industry: Medical Products: ​(1/19/2013-8/2013) - PM/Senior BA for Custom Service Cloud and ServiceMax enterprise wide CRM implementation for a leading Oncology Corporation. Timba/Altimetrik, ​San Francisco, CA Oct 2012 to Jan 2013 / - Salesforce Solutions Architect Lead / Project:Apptus Educational Customer Portal Build​ ​– Industry: Technology​ (10/2012-1/19/2013): - PM for revenue generated educational content via customer portal access. - Highlights: SSO, content management and overall portal design.

San Mateo, Ca

• Configuration Lead Consultant for Salesforce.com• User Adoption Specialist.• Technical and Functional Design documentation• Cloud Implementations using Agile Methodologies.• Focus on building out Enterprise Blueprint Practices

• Work with the Global Connect Enterprise Team to develop processes behind Cisco WebEx's SaaS product and service offerings.• Team lead for the Connect Application Development Workshops for the Cisco Partner Channel.

• Manager for the new Salesforce.com Division • Responsible for hiring and leading East and Central coast SME divisions to support Sales