Ian Klein Email & Phone Number

Greater New York City Area

Greater New York City Area

Learning and Development consulting for a variety of large and small organizations, including:• Training strategy and program architecture• Curriculum and module development• Live and virtual facilitation• One-on-one coaching

Greater New York City Area

Formulated and executed learning & development strategy serving 1.6K employees in the United States, Canada, Brazil and Mexico.• Aligned the Americas division with UBM's new global sales and marketing models through effective deployment of customized, blended-learning "Sales Excellence" and “Marketing Excellence” training programs featuring eLearning, live workshops, manager coaching and post-training certification.• Advanced organization's strategic goal to develop a high performing culture through the creation of UBMs first competency framework for people managers; launched related comprehensive people management training curriculum.• Promoted and embedded UBMs "Performance Plus" continuous feedback- and coaching-based global performance management approach through development and delivery of customized learning curriculum.• Strengthened UBMs employer branding, interviewing / hiring and onboarding practices through development and global delivery of an interactive recruitment training program.• Helped leadership teams create forward-looking strategic plans through development and facilitation of off-site meetings for various functions, including global Human Resources, Learning & Organization Development and Finance.• Set the stage for effective talent development and succession planning discussions at all levels of organization through development and rollout of training for companywide 9-box evaluation tool.• Unlocked marketing and sales teams’ internal expertise and ability to self-train by developing and launching internally-produced video learning modules and follow-up live learning sessions using subject matter experts.• Established and expanded cost-effective partnerships with leading eLearning providers GlobeSmart, Lynda.com, LinkedIn Learning and WeComply.

Greater New York City Area

Established and managed organization’s first product development and planning function for all services offered in the United States, Canada, Mexico and Brazil.• Aligned planned products with customer needs, business needs and operational capabilities by developing and leading a cross-functional product launch council.• Enhanced quality of product department releases through implementation of a defined launch process featuring multiple go / no-go stage gates and quality controls.• Accelerated PR Newswire’s entry into the media monitoring software space by leading product launch of the innovative Agility digital platform.• Streamlined and enhanced internal product support capabilities by implementing an enterprise-wide Zendesk-based incident ticketing system.

Greater New York City Area

Developed and led Learning & Development team that served needs of 1.2K employees in United States, Brazil and Mexico, formulating and executing learning and development strategy and managing $3M annual global training budget.• Spearheaded strategy-to-execution development, delivery and facilitation of a variety of blended learning programs including: onboarding, management skills, sales skills and Salesforce.com, finance skills, technology & internal system skills, customer service skills, and PR Newswire products / services.• Partnered with Cornell School of Industrial and Labor Relations to create PR Newswire’s “Management Bootcamp,”3-day interactive workshop for newly-promoted and newly-hired people managers.• Managed program, agenda, logistics and facilitation of annual global training conferences.• Accelerated impact and effectiveness of new hires through development, management and facilitation of blended orientation training program, featuring eLearning modules, live Webinars and 3, 5, 9 or 10-day live interactive workshops.• Created and managed cross-functional team that redesigned information architecture of social intranet, driving usage and helping establish intranet as business-critical information system.

Greater New York City Area

Greater New York City Area

Greater New York City Area