Ian Klein Email & Phone Number

Greater New York City Area

Greater New York City Area

• Learning and Development consulting for a variety of large and small organizations, including:
• Training strategy and program architecture
• Curriculum and module development
• Live and virtual facilitation
• One-on-one coaching

Greater New York City Area

• Formulated and executed learning & development strategy serving 1.6K employees in the United States, Canada, Brazil and Mexico.
• Aligned the Americas division with UBM's new global sales and marketing models through effective deployment of customized, blended-learning "Sales Excellence" and “Marketing Excellence” training programs featuring.
• Advanced organization's strategic goal to develop a high performing culture through the creation of UBMs first competency framework for people managers; launched related comprehensive people management training.
• Promoted and embedded UBMs "Performance Plus" continuous feedback- and coaching-based global performance management approach through development and delivery of customized learning curriculum.
• Strengthened UBMs employer branding, interviewing / hiring and onboarding practices through development and global delivery of an interactive recruitment training program.
• Helped leadership teams create forward-looking strategic plans through development and facilitation of off-site meetings for various functions, including global Human Resources, Learning & Organization Development and.

Greater New York City Area

• Established and managed organization’s first product development and planning function for all services offered in the United States, Canada, Mexico and Brazil.
• Aligned planned products with customer needs, business needs and operational capabilities by developing and leading a cross-functional product launch council.
• Enhanced quality of product department releases through implementation of a defined launch process featuring multiple go / no-go stage gates and quality controls.
• Accelerated PR Newswire’s entry into the media monitoring software space by leading product launch of the innovative Agility digital platform.
• Streamlined and enhanced internal product support capabilities by implementing an enterprise-wide Zendesk-based incident ticketing system.

Greater New York City Area

• Developed and led Learning & Development team that served needs of 1.2K employees in United States, Brazil and Mexico, formulating and executing learning and development strategy and managing $3M annual global training.
• Spearheaded strategy-to-execution development, delivery and facilitation of a variety of blended learning programs including: onboarding, management skills, sales skills and Salesforce.com, finance skills, technology &.
• Partnered with Cornell School of Industrial and Labor Relations to create PR Newswire’s “Management Bootcamp,”3-day interactive workshop for newly-promoted and newly-hired people managers.
• Managed program, agenda, logistics and facilitation of annual global training conferences.
• Accelerated impact and effectiveness of new hires through development, management and facilitation of blended orientation training program, featuring eLearning modules, live Webinars and 3, 5, 9 or 10-day live.
• Created and managed cross-functional team that redesigned information architecture of social intranet, driving usage and helping establish intranet as business-critical information system.

Greater New York City Area

Greater New York City Area

Greater New York City Area