Our division has been established since 1995 and our business has grown over the years to meet the ever changing needs of this industry. Our early involvement in this marketplace has uniquely placed our organisation at the heart of the Sales & Service / Call & Contact Centre industry, allowing us to operate as Advisors and Recruitment Specialists to a large range of organisations - from new ventures to well established world wide organisations.Working in partnership with our clients, we have an enviable track record for developing bespoke recruitment solutions, ranging from senior level appointments through to multiple hire campaigns.At Search Consultancy we give our clients a total recruitment solution within Sales & Service and the Call & Contact Centre sector, our portfolio of services include:• Senior & Specialist Appointments - Customer Service, CX & Sales• Permanent Call & Contact Centre/Sales & Service recruitment• Temporary Call & Centre/Sales & Service recruitment• Search InSource (RPO Service)- delivering a variety of bespoke volume solutions to our clients

Promoted from Account Manager to Large Accounts within 6 months of starting. A second promotion followed 12 months later to the role of Field Account Manager ahead of longer serving staff due to my demonstration of competence and ability.Routinely exceeded sales targets as well as those set around call volume and duration.Field based role covering an area extending from Leeds to Scunthorpe and south to Birmingham and Leicester averaging 600 miles per week of travel to meetings with existing customers and new business opportunities.Associated administrative roles include; completing sales paperwork for customer orders, processing technical support issues as well as general note writing on SaleForce following each meeting to allow for relationship growth and up-selling (typically exceeding 12 meetings per week)Providing support through the customer journey from on-board training of office staff to roll out of products through their groups.Involvement in managing new product development projects and implementation including customer product trials.

Regulating the real estate industry in New Zealand, increasing professionalism and consumer protection.Daily duties included licence applications and management, continuing eduction obligations as well as providing guidance for buyers and sellers.Assisted in re-brand and relocation of the organisation within Wellington.

Assisting in processing claims for Vero insurance resulting from the Kaikoura earthquake of 2016.Co-ordinating home visits to victims of the disaster to assess damage in order to process significant value insurance claims.A high need for accuracy in reporting as well as interpersonal skills dealing with the victims of the disaster who were understandably very emotionally invested in the process as it concerned their homes.

Promoted from delegate sales to sponsorship after just 3 months due to being the top performer of a team of 8.Over the next 3 years grew the industries I sold into as well as products on offer whilst moving into a team leader role.Meeting and exceeding sales targets during a challenging period for the energy industry brought about by falling oil prices.

During a year abroad in Australia I had the good fortune to work in a unique sector of the tourist industry.

Working for a ferry company including freight ticket sales and checking in tourist and freight traffic.It was in this job that I began to develop a consultative sales approach to truly fulfil the clients needs and wet my appetite for a career in sales.I also processed paperwork for the transport of dangerous goods via sea. (IMDG) These are legal documents that must be accuratly processed and confirmed.

Working in a high street store, retail sales and customer service duties.