Ian Garratt Email and Phone Number
Ian Garratt work email
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Ian Garratt personal email
Voice Technologies are an award winning and employee owned software solution provider based in Sheffield, England and Glasgow, Scotland. Our company’s foundation has been built on helping our customers to produce correspondence quicker, and with less cost, using information workflow, mobile workflow, speech recognition and digital dictation applications.
Voice Technologies
View- Website:
- voicetechnologies.co.uk
- Employees:
- 24
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Technical Project Lead And Employee DirectorVoice TechnologiesSheffield, Gb
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Technical Project Lead & Employee DirectorVoice Technologies Mar 2022 - PresentSheffield, England, United KingdomProject management of software and hardware installations and upgrades, adhering to Prince 2 Methodologies.• To implement, follow and enforce effective standardised ways of working in accordance with IT best practice.• Project planning, monitoring and reporting progress. • Providing guidance and leadership to a wide spectrum of stakeholders• Develop and deliver training programs to a variety of professionals.• To oversee and provide guidance on support calls logged to the CRM system.• Engaging with services across the organisation as well as external suppliers.• Implementing IT policies and procedures for my areas of responsibility. • To Identify and implement rationalisation of processes and technology.• Providing support and maintenance of both hardware and software peripherals.• Employee Director support to company board of directors and employees.
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Technical Project LeadVoice Technologies Ltd Jun 2015 - May 2022Sheffield, United Kingdom• Project management of software and hardware installations and upgrades, adhering to Prince 2 Methodologies.• To implement, follow and enforce effective standardised ways of working in accordance with IT best practice.• Project planning, monitoring and reporting progress. • Providing guidance and leadership to a wide spectrum of stakeholders• Develop and deliver training programs to a variety of professionals.• To oversee and provide guidance on support calls logged to the CRM system.• Engaging with services across the organisation as well as external suppliers.• Implementing IT policies and procedures for my areas of responsibility. • To Identify and implement rationalisation of processes and technology.• Providing support and maintenance of both hardware and software peripherals.
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Technical SupportVoice Technologies Jun 2012 - Jun 2015Sheffield, United Kingdom• Troubleshoot and resolve customer support tickets with dedicated SLA.• Providing support and maintenance of both hardware and software peripherals.• Installation and configuration of a wide variety of software packages.• Management of support tickets in CRM system.• Escalation of support tickets when necessary and liaising with customer to provide updates.
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Personal AssistantThe Mark Hayward Trust Jun 2009 - Aug 2012Sheffield, United Kingdom• Supporting children and young adults who have moderate or severe learning difficulties. • Encourage independent skills, support in literacy, numeracy and ICT.• Offer a stimulating, happy and secure learning environment where everyone is valued.
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InvigilatorParkwood Academy May 2008 - Aug 2012Sheffield, United Kingdom• Supervising team members to ensure the examination procedures are carried out correctly.• Responsible for ensuring all students receive the appropriate amount of support during examinations.• Ensuring all the examination guidelines are followed correctly and efficiently.
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Waiter & Bar SupervisorSheffield Wednesday Football Club Sep 2005 - Aug 2012Sheffield, United Kingdom• Manage the performance of staff members, in line with company personnel policies and procedures• Develop and deliver training programs to new and existing staff members.• Manage and oversee all bar duties on match days. • Deliver excellent customer service and maintain a high standard of customer management, at all times• Ensure that opening and closing procedures are adhered to, in line with company policy, taking account of security and the health & safety of people and property.• Manage stock management processes, stock counts, line checks and cleaning, wastage reports and loss investigation. • Ensure that best practice is maintained by the team and that any areas requiring improvement may be identified.• Handling customer finances.• Wine waiter to executive clients. -
Sales AssistantNext Group Plc Sep 2011 - Jun 2012Sheffield, United Kingdom• Handling customer finances and processing sales orders accurately.• Worked as part of a team to ensure targets and deadlines are met.• Training of new staff to the company. -
Assistant Systems Implementer (University Placement Year)Barnsley Mbc Aug 2010 - Aug 2011Barnsley, United KingdomUniversity Placement Year• Assisting with the development of the Barnsley Council Website..• Managing a service desk.• Providing advice on ICT solutions to clients.• Developing new web applications.• Project Management and adherence to Prince 2 Methodologies. -
Sales Assistant / Sportswear SpecialistNext Group Plc May 2007 - Aug 2010Sheffield, United Kingdom• Using sportswear knowledge to give advice to customers on sportswear products.• Handling customer finances and processing sales orders accurately.• Worked as part of a team to ensure targets and deadlines are met.• Training of new staff to the company.
Ian Garratt Skills
Ian Garratt Education Details
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The University Of Huddersfield2:1 Honours -
Thomas Rotherham CollegeA Level / Btec
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Stocksbridge High SchoolGcse
Frequently Asked Questions about Ian Garratt
What company does Ian Garratt work for?
Ian Garratt works for Voice Technologies
What is Ian Garratt's role at the current company?
Ian Garratt's current role is Technical Project Lead and Employee Director.
What is Ian Garratt's email address?
Ian Garratt's email address is iz****@****alk.net
What schools did Ian Garratt attend?
Ian Garratt attended The University Of Huddersfield, Thomas Rotherham College, Stocksbridge High School.
What skills is Ian Garratt known for?
Ian Garratt has skills like Web Development, Project Management, Customer Service, Software Development, Css, Microsoft Office, Microsoft Excel, Photoshop, Business Analysis, Winscribe, Time Management, Windows 7.
Who are Ian Garratt's colleagues?
Ian Garratt's colleagues are Chris Thomson, Marc Mccall, Carol Anne Donnelly, Charlie Brown, Kay Fulton, Dylan Strain, Heather Wylie.
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Ian Garratt
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