Ian W. Email & Phone Number

- Analyze and resolve benefit coding and claims processing inquiries, resulting in a 20% reduction in turnaround time for client responses.- Implement timely updates based on QA feedback, maintaining a 98% accuracy rate in claims processing.- Develop and implement new pharmacy benefit plan designs in RxClaim, enhancing system functionality and client.

• Review more than 100 pathology cases daily, ensuring accurate diagnosis and treatment planning through IHC workflows.
• Extract critical data from pathology reports and progress notes to facilitate Next-Generation Sequencing (NGS) and Immunohistochemistry (IHC) testing, enabling accurate diagnosis and treatment of patients.
• Collaborate with pathologists and histotechnologists to prioritize tasks and optimizing workflow efficiency.
• Ensure timely delivery of IHC products, working collaboratively to enhance offerings and meet customer requirements.
• Act as a key liaison between the Pathology team and other departments, fostering cross-functional collaboration and communication.
• Proficient in the usage of LIMS software to facilitate proper patient data abstraction, documentation, and testing.

Raleigh, North Carolina, United States

• Conducted daily data audits and verification processes to identify and rectify inaccuracies, leading to a 15% increase in data accuracy and integrity.
• Contributed to a research project examining gene expression in mayflies under different salinity conditions, leading to a 25% boost in data accuracy.
• Co-authored research paper published in a reputable scientific journal, highlighting findings on environmental impact assessment.
• Applied statistical analysis techniques to interpret data and create comprehensive reports on research findings.

Raleigh, North Carolina, United States

• Processed and managed 10-30 samples daily for QuEchERS pesticide extraction, ensuring efficiency and accuracy in laboratory operations.
• Utilized advanced laboratory equipment, including pipettes, balances, and centrifuges toprepare samples for analysis.
• Performed QuEChERS extractions, under supervision, to aid in detection of pesticide residue.
• Implemented a comprehensive sterilization process that resulted in a 20% increase in operational efficiency and reduced downtime of equipment by 15%.
• Oversaw maintenance and upkeep of 5 designated lab spaces, ensuring compliance with safety regulations and protocols.

Raleigh, North Carolina, United States

• Processed an average of 30 cytology samples daily, overseeing the preparation and staining of up to 100 slides per day, optimizing laboratory workflow efficiency.
• Handled 30-100 histology specimens per day, encompassing sampling, dictation of reports in Epic, and performing fixation, embedding, sectioning, and staining of slides.
• Managed assignments and schedules for a team of 5 lab assistants, guaranteeing complete coverage and improving efficiency by 20%.
• Efficiently organized and maintained catalog of 500+ patient slides and blocks, collaborating with 3 pathologists and 2 external offices for consultation and ancillary testing, resulting in a 20% increase in workflow.

Bachelor Of Science - Bs, Biology/Biological Sciences, General

Associate Of Science - As, Clinical Laboratory Science/Medical Technology/Technologist