In my role I play a pivotal part in overseeing the design, implementation, and optimization of systems and processes critical to our organization’s operations. With a strong focus on accessibility, technical systems and operational processes, I lead cross-functional teams to ensure our operations run smoothly and effectively.Key Responsibilities:System Design: I spearhead the design and architecture of complex systems tailored to our operational needs, always ensuring scalability, reliability, and efficiency.Operation Management: My day-to-day responsibilities include overseeing critical systems, monitoring performance, addressing troubleshooting issues, and implementing improvements.Cross-functional Collaboration: I engage with various stakeholders across the organization—including managers and team members—to gather requirements, define system objectives, and ensure alignment with our organizational goals. Additionally, I'm passionate about providing systems education for our leaders to empower them in their roles.Team Leadership: I manage my department and cultivate an environment of knowledge sharing and collaboration. By fostering a solution-focused approach, I support my team in achieving their goals while enhancing team dynamics and performance.Continuous Improvement: Driving initiatives that optimize system performance and enhance operational efficiency is a key part of my role. I leverage data-driven insights and best practices to streamline our processes.Risk Management: I identify potential risks within our system designs and operations, developing robust mitigation strategies to enhance the security and stability of our critical infrastructure.Compliance and Standards: Ensuring compliance with relevant regulations and standards is a priority, which helps us maintain high-quality operational excellence.

In my role as Creator and CEO at u10sils, I lead an innovative team committed to our vision of “u10sils for all.” Our mission is to equip individuals with the most compact and convenient way to carry their own cutlery, making a tangible impact - reducing single-use plastics.Key Responsibilities:Product Development: I oversee the design and manufacturing of u10sils, ensuring our product has an innovative style and is made from high-quality materials to provide an unmatched dining experience. Sustainable Impact: By providing a versatile cutlery set that includes stainless steel utensils, wooden chopsticks, and reusable straws, we aim to offset the staggering 40 billion pieces of plastic cutlery discarded annually.Team Leadership: Building a collaborative and innovative team, I focus on fostering an environment where creativity thrives, encouraging knowledge sharing, and supporting professional growth.Customer Engagement: I prioritize understanding our users’ needs and preferences by actively seeking their feedback. This helps us continuously improve our product and ensure we’re meeting the demands of our customers.Community Awareness: u10sils is not just a product; it’s a movement. I am committed to educating our community about the environmental challenges posed by single-use plastics and how our product can help create a positive change.I am incredibly proud of what we’ve built with U10 Sils, and I believe that together, we can create a more sustainable world—one meal at a time.

As a Community Support Worker at the Toronto District School Board, I collaborated with a 24-member team to design and deliver community programs and campaigns aimed at improving access to education and quality of education. I oversaw the design of multiple campaigns, including Parent Academy, EdAppHack, TDSBhub.ca, and Model Schools for Inner Cities, and spearheaded the design and launch of key strategies, communications plans, branding, and program rollouts in the public sector. I designed numerous marketing materials including logos, PowerPoint content, templates, posters and flyers, conference materials, outreach materials, and program guides. Some of my notable contributions include supporting the growth of the Model Schools for Inner Cities program from 30 to 150 schools, leading the design and launch of tdsbhub.ca, designing and releasing infographics to support families, and launching a Google intranet site and Google Drive structure for 80 staff.

With a proven track record of leading design projects for top companies such as McDonald’s, Bell, TD, General Motors, Princess Margaret Hospital, and the University of Windsor, I am an experienced leader in the digital marketing industry. My expertise lies in coordinating diverse teams of creative professionals and delivering successful projects within budget and timeline constraints.As a skilled communicator, I have experience in pitching to clients and presenting concepts to senior executives with confidence. I am passionate about using my design and marketing skills to create impactful and memorable campaigns that achieve meaningful results for clients. I am always looking for new opportunities to use my expertise and continue to grow in the industry.