Ian Macdonald is a Melbourne based industry-accredited finance professional with 17 years of experience: 7 years in banking and 10 years as a mortgage broker. I take pride in offering my clients people-focused service to assist with their financial needs and property purchase goals. Whether it is buying a home to live in, an investment property or refinancing existing loans, I am here to help - at no cost to you. During my time working in the banking and finance industry, I observed many individuals were experiencing outcomes that left them feeling it was transactional and one-sided. I decided to step out and create a difference. My purpose is to help and provide a meaningful financial experience by being transparent, caring and committed, thereby leaving an individual feeling an overall experience that benefits my clients. My belief is that the relationship between a finance specialist/broker and a client is a financial partnership - one which stems from trust, credibility and by being congruent in actions and words. I welcome the opportunity to discuss your property purchase needs and goals. I understand how daunting any property purchase & organising finance can be, so I will personally walk you through all the steps patiently in the property buying & finance process. I am based in inner-city Melbourne, I can travel to your home, workplace or a cafe convenient to you. Alternatively, if you are based inter-state we I can assist via the phone or Skype. I am a member of the Finance Brokers Association of Australia (FBAA) and the Credit Ombudsman Service Limited (COSL), now merged into what is known as the Australian Financial Complaints Authority (AFCA). I'm licensed to operate and qualified in Finance and Mortgage broking to write and prepare new home loan applications with a panel of lenders that I'm accredited with.