Ian Maul Email & Phone Number

Southampton, England, United Kingdom

Responsible for the development and delivery of an analytics and insight-led capability & culture within the organisation.

London, Home Counties & South Coast

Consultancy practice providing business analysis, programme management, strategic delivery esp. in People Analytics and Business Intelligence development. Additional expertise in Finance based roles. Personal / professional coaching and mentoring services.

Swindon, United Kingdom

Mandated to successfully drive the HR Analytics project delivery from conception, design, delivery and eventual operationalisation.Development of the people analytics roadmap, including business aligned KPI's and measures definition, dashboard design and effective reporting & data management principles.Development and delivery of "Analytics Academy" programme for HR Leadership, Analytics Specialists and Business Network to and drive common approaches and collaboration.Roll out of Microsoft Power BI dashboard suite and development of group HR team to support ongoing reporting and analytics delivery, including statistical and scenario modelling.Provided knowledge leadership on all aspects of HR Analytics technical, operational and strategic delivery.

Development and ownership of the HR Analytics strategy aligned to future operating modelOwnership and management of People Scorecard definition as basis on which all other HR Analytics are definedProcess definition of targets and benchmarks for HR business intelligenceWorkstream owner for HRIS MI ProgramGovernance definition and application within which all future HR MI is managedEnsurance of effective and appropriate stakeholder engagement across the businessManagement of Group HR Business Insight analystsEmbedding of efficiencies into processes to improve ROIImplementation of change control processes (including documentation and communication approach)

Bournemouth, United Kingdom

Directly reporting to CEO & COO to provide first line support across financial, operational and PMO areas.Program manager for ongoing delivery of front to back system redevelopment, impacting all areas of business.Management of strategic business priorities to ensure all areas of new business entity supported, including sales & marketing, finance, operations, IT and compliance.Responsible for business analysis, specification and project & supplier management of new Case Management system on time and on cost for startup sister company.Management of financial, operational and resourcing models for projections and performance tracking.Managed all aspects of third party offshore call centre project to provide lead source comparisons, agent quality control and identification of potential operational efficiency improvements and cost savings.

Southampton, United Kingdom

Responsible for financial planning & analysis / budgeting processes for business units and brands through identification of risks and opportunities in line with business projections.Project Lead for Business Transformation workstream of development and implementation of business insight suite including Balanced Scorecards covering people, process, finance and customer KPI’s.Delivered capability to provide customer profiling and demographic comparisons and satisfaction surveys, cruise matching, performance and customer behavior correlation analyses as well as internal product and processes review and improvement though development of business modeling tools.

Lymington, Hants

Establishment of a private practice delivering business & personal consulting services to clients including career and executive coaching, work/life balance management, personality profiling and psychometric analysis.Delivery of management consultancy services to local companies including web design, cost / process analysis and performance improvement.

London, United Kingdom

Global Operations : Chief of StaffResponsible for direct support to the Global Head of Operations in all aspects of divisional control and coordination, standardisation, policy definition and people management.Budgetary accountability and management / control of Global Operations (€400mio / 2000 Staff).HR responsibilities including governing resource planning, incentive and reward programs at local/regional and global levels, job specification and evaluation, organisational design & development, performance management, competency and pay frameworks and benchmarking, implementation of customised training programs and appraisal and review processes.Managed development of global and regional operational departments focusing on talent identification, acquisition and retention plus succession planning. Delivery and support of organisational and cultural development programs including individual and team coaching.Project Sponsor and Director for medium to large change programs including Global Organisational Design (€7mio), Business Performance Management Frameworks (€7.5mio) and Global Operations transition programs as well as smaller budget tactical projects.Defined and implemented Operations-wide regime of cost transparency, accountability and customer focus including Unit-based and Activity-Based Costing methodologies & other Key Performance Indicators with overall management & control of line, location and functional units.Representation of ABN AMRO on relevant external committees as required.

London, United Kingdom

Line responsibility for London location esp. budgetary control, local management issues, resource planning and development, disaster recovery program and integral input to Global Project Operations.Development and management of effective reporting and control mechanisms, incorporating costs, volumes, human resource metrics and cross departmental information.Primary face off as HR Business Partner to Human Resources, responsible for bonus and payrise processes, salary and jobrole benchmarking, staff development and competency-based interviewing skills rollout, and HR policy adherence.