Ian is a confident, versatile and enthusiastic IT Consultant and Systems Integrator with extensive experience gained providing technical integration, business change and transformation and delivery to industry-leading organisations across various sectors including retail, publishing, education and governance. He possesses an in-depth knowledge and passion for research used to develop tools and techniques to transform delivery, and adopts a methodical approach, quickly identifying and troubleshooting problems and providing technical strategies and solutions that resolve concerns and improve efficiencies. He has won several awards and commendations throughout his career history, and has helped businesses increase turnover from manual production to digitised online selling by creating high-performing products and software, resulting in cost reductions and enhancing skills and experience..Ian adopts excellent communication and analytical skills, with a proven ability of leading teams through challenging transition periods and complex multistream projects. He possesses a strong business acumen, working closely with the business to ensure groups and strategies align to definitive outcomes within specified timescales.Below are a selection of networking abilities and supporting skills that underpin his success and the inevitable success to follow.• An effective negotiator who can improve terms without sacrificing quality, service levels or relationships.• Leads, trains, builds and mentors teams, manages projects and overall IT infrastructure and support, carrying out full HR function.• Articulate communicator at director level, relays information clearly and concisely to resolve issues and manage risks.• Assists and supports teams whilst managing multiple technological developments. Motivates others to achieve shared objectives.• Delivers consistent and proactive customer service, implementing systems to increase satisfaction and improve service delivery.