Ian Pellerin Email & Phone Number

Meridian, ID, US

Idaho, United States

Helping usher in accessible and affordable genetic testing to patients in Idaho, Montana, and Washington.

• Worked cross-functionally to create lasting positive client interactions, ensure client needs were met, address and resolve escalations, educate team members and clients in SOP, and provide world-class service to.
• Fostered trusting relationships with clinicians in 8 territories and over 400 accounts across the U.S. with the goal of maintaining and growing genetic testing volume across all product lines: Hereditary Cancer.
• Interpreted account specific data to identify and address trends, understand account opportunities, and deliver meaningful, actionable, information to clients during tailored account reviews.
• Lead data-driven, cross-functional strategic meetings with internal stakeholders to co-create client retention strategies, strengthen relationships, and increase volume.
• Spearheaded the positioning and adoption of SaaS solutions within some of the country’s largest health systems.
• Empowered clients using a collaborative partner approach to streamline workflows, further solidify our offering, and diversify testing portfolio within practices.

Remote

Greater St. Louis Area

• Developed, and executed a multi-level, relationship-based, marketing and sales, strategy implemented on national, regional, and local levels seeing a 9% growth in average group size and an estimated $750,000 in revenue.
• Responsible for developing a multi-level, relationship-based, recruitment strategy for implementation on national, regional, and local levels.
• Successfully built partnerships with external entities including executive level and operations level employees, colleges and universities, consultants, and vendors.
• Developed a strategic approach to identify target locations for growth resulting in a 21% increase in established groups.
• Led and motivated a mixed team of internal and third party employees to increase trust, improve effectiveness, and achieve a set of strategic priorities for all parties of interest.
• Curated and presented on various growth and membership reports requested by the National Board.

Greater St. Louis Area

• Reviewed and implemented Fraternity policies relevant to Risk Management and Reduction, Statements of Position, Operations, etc.
• Revised the billing structure for insurance and services related costs resulting in a decreased per member cost and increased net revenue for the organization.
• Managed partnerships with 45+ Colleges and Universities and 15+ third-party constituents including –but not limited to – web-based administrative platforms, IT specialists, financial billing institutions, licensing &.
• Resolved all chapters EIN delinquencies and managed inquiries concerning IRS nonprofit status’, tax filings, etc.
• Trained traveling staff in consulting competencies, commitment objectives, and targeted resolution/outcomes while leading their professional development and annual goal setting process.

Saint Louis, MO

• Recommended and assisted in implementation of design and delivery standards for communications originating from the national office.
• Redesigned and implemented a new organizational visitation plan, including expectations for the consultant program.
• Fostered and strengthened relationships with campus based professionals and other key stakeholders.

Saint Louis, MO

• Worked directly with 600+ stakeholders in areas of development & growth, strategy, project management, and critical thinking.
• Made it my personal mission to actively build and mend relationships between the Headquarters and all constituent groups.
• Lead discussions and workshops centered around Leadership, Risk Management, Recruitment, and Values Based decision making.
• Handled logistics for Organizational events.

Buckhannon, WV

• Taught comprehensive stroke technique to beginning and intermediate level competitive swimmers.
• Applied an interactive approach with parents as well as athletes
• Unified assistant coaching staff
• Led the team to two consecutive championships

Buckhannon, WV

Bachelor Of Arts (Ba), Sociology

Activities and Societies: Student Ambassador, Student-Athlete Advisory Committee, Residence Life Staff - RA, Swim Team, Theta Xi Fraternity

Education record