Developed survey questions using LLMs, tailored to diverse demographic groups to optimize survey effectiveness.Leveraged LLMs and prompt engineering to conduct market research tasks, including identifying consumer trends, validating participant selection criteria, and crafting personalized survey invitations.Designed and deployed an interactive chatbot using ManyChat for survey distribution, significantly increasing respondent engagement and boosting the response rate to 70%.Developed a comprehensive data analysis strategy using LLM, analyzed qualitative and quantitative survey data, and generated reports that contributed to key business insights and recommendations.Developed proficiency in Python and various data science libraries (like Pandas and NumPy) to perform comprehensive sentiment analysis on consumer reviews.Designed and validated an AI-driven presentation plan, and created a polished presentation using Gamma.app and Google Slides, incorporating custom charts and visuals to effectively communicate data-driven insights to stakeholders.

Provided IT solutions to 500+ employees, gaining hands-on skills in networking, IT asset management, and Microsoft SuiteContributed to company-wide technology implementations, successfully transitioning 100% of company users through the process of switching to a new firewall, utilizing VLOOKUP in Excel to track successful implementation to 500+ employeesLeveraged AI to effectively organize meeting notes, create transcripts, and mark key moments through the use of sentiment analysis, boosting team cohesion in meetings by 15% and increasing the use of meeting notes by coworkers by 25%

Oversaw operations of a newly opened store, providing for 8000+ customers and guiding the store through the technical aspects of a soft opening and grand opening, leading to 98% of customer reviews being 5-star reviews. Trained 10+ new employees not only on making drinks but on thinking on their feet to adapt to a diverse cast of customers.