Moved from Consultant to FTE after 20 months

Part-time, remote design work on training materials for a Global Company. Design, record, run simulations, videos and more...

Contracting at Arbonne International

- Developed training strategy for external, global sales force of 300k+- Created communications plan enterprise software deployment internal, external sales, offshore teams- Developed storyboards, voice scripting, Captivate interactive E-learnings- Converted modules into Polish, French and Spanish- Developed modules for Mobile App for Sales team- Build BR decks, Announcements, Roles/Responsibility- Design, development and deployment ad-hoc training, IT communications, Finance, call centers

Designer E-Learnings for Software applications. Design, record, run simulations; using such tools as Articulate Presenter 13, Articulate Quizmaker, Articulate Engage, Articulate Replay, Camtasia Studio, Team Viewer, Wonderware, Snag-it, Audacity and of course the standard window products.

Managed onshore and offshore staff while leading Organizational Change Readiness training strategies for Data Migration and SAP system upgrades; 15 Instructional Designers, Organizational Change and Project Manager consultantsLeveraged essentials of adult learning using auditory, kinesthetic and visual tools to train clients on products and services, establishing concepts to drive training objectives and learning retention using E-Learning using Captivate 5.5, as well as other delivery channelsPractitioner of ADDIE 5-step method for designing documentation / curriculumDesigned and conducted E-Learning Storyboarding course for new designers as well as client / designer vision agreementMentored new Instructional Designers to enhance their E-Learning / Distance Learning methodsConducted needs analysis (informal town hall to formal surveys) to gather requirements based on individual client needsEstablished a strong sense of teamwork and purpose with vendors, employees, consultants and clientsConducted 50+ client facing Open House sessions to support adoption of new enterprise wide technology: Lotus Notes, Office 2010, Windows 7, Lotus Connections, IP Communications and Sales Force Automation toolRe-engineered role based training approach for cross-functional teams; dock hand, office worker, to the CIODesigned and developed web-based training (E-Learning)and quick reference job aids to support adoption of company standards and applications; Lotus Notes, Connections, Lean Six Sigma, Cobit 5, OCM identified business impacts, Organizational Readiness, Portfolio & Project Management (SAP), Office, WindowsProvided voice over for ECMS (Ethics and Compliance Management System) WBT’s (14+ modules)Managed training team for projects including: Lotus Notes, Office 2010, Connections and Access Orders. Project Lead for Supply Chain Online Help training Job Aid Simplification, including Communications plan / delivery

Leveraged essentials of adult learning using auditory, kinesthetic and visual tools to train clients on products and services, establishing concepts to drive training objectives and learning retention using E-Learning as well as other channelsPractitioner of ADDIE 5-step method for designing documentation / curriculumDesigned and conducted E-Learning Storyboarding course for new designers as well as client / designer vision agreementMentored new Instructional Designers to enhance their E-Learning / Distance Learning methodsConducted needs analysis (informal town hall to formal surveys) to gather requirements based on individual client needsEstablished a strong sense of teamwork and purpose with vendors, employees, consultants and clientsConducted 50+ client facing Open House sessions to support adoption of new enterprise wide technology: Lotus Notes, Office 2010, Windows 7, Lotus Connections, IP Communications and Sales Force Automation tool

Freelance at DirecTVDesigned and developed web-based training (E-Learning ) and quick reference job aids to support adoption of company standards and new products and sales techniques Developed and recorded voice for sales training E-Learning (WBT's) using Captivate, Photoshop and Flash.

Traveled 50% to regional offices and Corporate as a Technical Trainer / writer. Developed training for products, sales skills, phone skills and more.

Create customized instructional manuals for software logistics tracking

Manage IT software deployment projects and various other duties as assigned

Conducted training and curriculum design from Telephone/Voicemail, logistics software (Exceed), Voice over IP Telephony, Oracle, SAP and facilitated meetings for Executives, conference room equipment, MS Applications, and moreRe-engineered role based training approach for cross-functional teams; dock hand, office worker, to the CIO - role based trainingImproved effective interactions through meetings, facilitation's and open housesManaged the daily web requests for maintenance issues, bug fixes, and miscellaneous assistanceDesigned and maintained a central repository for project documentation (ISO9000 standards) Reviewed 80 web applications for e-mail components, had 6 developers review their assigned applications and change and state the new formatDeveloped project work plans, weekly communications resource planning, assigning staff, staff meetings, year-end and monthly reviews, yearly budgeting process and development of funding requests for Corporate Planning department Worked with business stakeholders on defining and prioritizing strategic objectives and implementation plan, scheduled and managed team executionActed as liaison between clients, the business and outside vendorsProvided peer and quality reviews of other employees documentation, job aids and WBT’sInteracted with Sr. Management, facilitated meetings, resolved conflict, scheduled tasks, meetings, analyzed contractor invoicing and budgeting, prepared finance and management reports Conducted project meetings as well as “Lessons Learned” sessions, created requirements documentation, test scripts and user manualsDemonstrated ability to manage large virtual teams for enterprise wide technical projects; 10 IT Engineers, 20 trainers for rollout of new technology and hardware to 110+ offices over a period of 5 monthsManaged virtual team of 6 Application Developers designing and implementing company intranet, managing change control, break fixes, and development

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I have traveled the world training and learning as I went. I have a talent of taking even the most dry complicated material and having it understood by advanced as well as the novice.Trained Sales related courses in Japan for three weeks.

Search, find and negotiate training consultants. Review their classes. Ensure the 350+ classes a month had bodies in the class, instructors in front of the class, books for the class and company profit margin was exceeded.

Reported directly to the CEO. Managed Member Services, Loan Services (including Real Estate), Teller Services. Helped design the Visa credit card image.