Q2 Team TargetNew Logo - 100%Q3 Team TargetNew Logo - 265%Bookings - 109%

Under this role, Mohammed is responsible for client satisfaction, maintaining client communication, overall management of the relationship and client retention activities. As a sales leader he is responsible for escalation, effective oversight of client projects and implementations, execution of account plan activities, building of relationships with client contacts and management and coordination of the client loyalty process.He creates detailed business plans to facilitate the attainment of goals and quotas. He presents products to prospective clients - Solution Selling (upsell and cross sell). He successfully led key projects which resulted in group retention of 82%. He effectively controlled the release of proprietary and confidential information for general client list.He also reports generation and analysis Contract negotiation, review, and drafting.He also helps in achieving set targets as follows - Q4 Opportunity - Pipeline Target achieved 214% & Retention 81%, Q1 Opportunity - Pipeline Target achieved 128% & Retention 88% Q2 Opportunity - Pipeline Target achieved 119% & Retention 90%.His key focus areas are - • Cross-sell & Up-sell: Identifying new business opportunity• CLM: Increasing the touch points with our customers & decreasing Loss Rates• Increase Average Deal Size: bundling + Discount Reductions if available• Enterprise Processes• Client-focused • Consultative Sales • Results-oriented • Contract auditing• Training and development Change management

As an account manager (TEAM LEAD), Mohammed prospects consistently for license up-sell and cross-sell opportunities and engages Inside Sales team to hand-over and develop such opportunities. He managed escalations with responsiveness, professionalism and efficiency to ensure a great customer experience and to drive renewals to closure. He developed and executed win/win negotiation strategies for major account contract renewals. He maximizes account growth opportunities. He helped in reducing churn and improve retention rates by providing continuous value to drive outcomes.He was actively involved in building and developing C-level relationships with clients, identify business needs and implement innovative and customized solutions to increase ROI. He worked in collaboration with Google Premium Partners Work closely with Territory Managers on new sales, Senior Managers on weekly, monthly and quarterly forecasts. He helped in closes and processes renewal deals for Enterprise/Corporate accounts. He also helps in achieving set targets as follows - Q1 Opportunity to Q4 Opportunity Pipeline Target achieved - 154%, 119%, 132%, and 107% respectively, Retention Target achieved 80%, 85%, 92%, and 95% and CLM Target achieved 150%.

Achieving the set work targets or exceeding them.Q4 2018- Pipeline Target achieved 133%(overachieving)Q3 2018- Team Target achieved 113%(overachieving)& individual 119%Q2 2018- Team Target achieved 103%(overachieving)& individual 112%Q1 2018- Pipeline Target achieved 119% (overachieving) CLM Target achieved 150% (over achieving)Q4 2017- Pipeline Target achieved 125% (overachieving) CLM Target achieved 190% (over achieving)• Identifies renewal opportunities by generating and analyzing license reports• Develop and execute win/win negotiation strategies for major account contract renewals• Maximize account growth opportunities• Reduce churn and improve retention rates by providing continuous value to drive outcomes• Channel Management working in collaboration with Google Premium Partners on a daily basis to build sales strategies and improve revenue and retention• Work closely with Territory Managers on new sales, Senior Managers on weekly, monthly and quarterly forecasts• Managing escalations with responsiveness, professionalism, and efficiency to ensure a great customer experience and to drive renewals to closure• Provides routine analytical and administrative support for customers and partners to guide them through their renewal opportunity and process• Manages and tracks all sales stages of the renewal opportunities• Closes and processes renewal deals for Enterprise/Corporate accounts• Orchestrates and conducts training with Google partners 6 Key Focus Areas for 2017:• Use cases – Understanding all current use cases• Cross-sells: Identifying new business• Decrease Loss Rates• Customer & Business Retention• Increase Average Deal Size: bundling + Discount Reductions• Partners: Understand where partners can add valueCLM / CRM: Increasing future revenue with our customers thus creating growth

MANAGEMENT ASSISTANT As a management assistant, Mohammed worked with the Area Manager & Manager to improve operations, sales and profitability. The overall sales hit 72.5% in 4 months after promotion. He developed and executed sales strategies. He maintained and strengthened a large portfolio of clients. He also managed sales budgets and set targets. He closed major deals and followed up senior business relationships with Universal Amazon, carlow- Brewing and Jacobs Engineering. He continuously reviewing and managing team's sale performance. He supported the Manager in identifying opportunities for corporate advantage. He earned management trust by serving as key player, responsibly opening & closing customer accounts and Account management. He also provided onsite training. MANAGEMENT TRAINEE As a management trainee, Mohammed effectively communicated with and supported sales, marketing, and administrative teams on a daily basis. He was rated Top 5 in the sales matrix for 18 months. He constantly met sales targets by 200% between 2016 and 2017. He utilized effective sales techniques which resulted in additional revenue of 90000$ for the year 2016. He developed a sales campaign that engendered retention of existing customers and development of new accounts.

Under this role, Mohammed trained and provided backup for other customer sales representatives and account executives when needed. He developed relationships across targeted accounts. He proactively managed customer issues and act as a partner to clients with their full trade workflow. He accepted additional projects or areas of responsibility to improve performance. He delivered key projects to improve customer relations and proactively contribute ideas to the Management Tea. He assisted the sales teams and onboarding team with client training to ensure smooth client integrations, performance and churn reduction. He worked with the team to reduce the volume and time of outstanding service requests.