1. IT Infrastructure Management: • Maintain and oversee the company's IT infrastructure, including servers, networks, and systems, to ensure smooth and efficient operations. • Plan, implement, and manage network architecture, hardware, and software upgrades to meet business requirements. 2. Technical Support: • Provide timely and effective technical support to end-users across the organization. • Troubleshoot hardware and software issues, diagnose problems, and offer… Show more 1. IT Infrastructure Management: • Maintain and oversee the company's IT infrastructure, including servers, networks, and systems, to ensure smooth and efficient operations. • Plan, implement, and manage network architecture, hardware, and software upgrades to meet business requirements. 2. Technical Support: • Provide timely and effective technical support to end-users across the organization. • Troubleshoot hardware and software issues, diagnose problems, and offer solutions to minimize downtime and disruptions. 3. System Maintenance and Upgrades: • Regularly update and maintain operating systems, software applications, and patches to ensure security and optimal performance. • Plan and execute system upgrades or migrations as needed, minimizing disruption to business operations. 4. Backup and Disaster Recovery: • Establish and maintain backup and recovery solutions to safeguard critical data and ensure business continuity in the event of data loss or system failures. 5. User Training and Documentation: • Conduct training sessions to educate employees on technology tools and best practices. • Create and update technical documentation, user guides, and FAQs for internal reference. 6. IT Project Management: • Lead or contribute to IT projects, such as system upgrades, migrations, or infrastructure enhancements. • Define project scope, timelines, and deliverables, and coordinate project execution. 7. Technology Assessment and Recommendations: • Stay updated on emerging technologies and trends relevant to the company's industry. • Evaluate new technologies, tools, and solutions that could improve efficiency or support business growth. Show less