Ibo Derin Email & Phone Number

Deventer, Nl

Deventer, Nl

Zaltbommel, Gelderland, Netherlands

-Develop and maintain strong, long-term relationships with key customers, understanding their needs and ensuring they derive maximum value from our products and services.-Design and implement effective customer success strategies that align with the company’s objectives and drive customer satisfaction and retention.-Track and analyze team performance metrics, customer feedback, and key performance indicators to ensure continuous improvement and achievement of targets.-Work closely… Show more -Develop and maintain strong, long-term relationships with key customers, understanding their needs and ensuring they derive maximum value from our products and services.-Design and implement effective customer success strategies that align with the company’s objectives and drive customer satisfaction and retention.-Track and analyze team performance metrics, customer feedback, and key performance indicators to ensure continuous improvement and achievement of targets.-Work closely with Sales, Product, and Marketing teams to ensure a seamless customer experience and address any issues or opportunities for improvement.- Address and resolve escalated customer issues in a timely and effective manner, ensuring a positive outcome for the customer and the company.-Gather and analyze customer feedback to inform product development and enhancements, advocating for the customer within the organization.-Ongoing training, coaching, and mentoring to the customer success team to enhance their skills and effectiveness.-Identify and implement process improvements to enhance efficiency, effectiveness, and customer satisfaction. Show less

Zwaagdijk-Oost, North Holland, Netherlands

Optimize and ensure expansion internationally. Safe guard, optimize and implement training programs internationally.

East Holland

Ensure quality and quantity growth within the Netherlands

Dc Raalte & Ndc Elst

Implement, optimize and secure PGS 15 / BRZOImplement and assure TWI-JI (Training Within Industry - Job Instruction)Logistic Team ManagerImplement and secure Lean (Projectbase / LSW / A3 thinking / Kaizen)400+ employees Optimize production vs costsManaging absenteeism (Gatekeeper's Law), sustainably deployableCoaching and supervising team leadersApply transsectional analyses for competence development

Diverse Locaties

Verantwoordelijk voor 70-120 medewerkersRealiseren en bewaken van vastgestelde budgettenOptimaliseren van kostenbeheersingBeheren van verzuim (wet van Poortwachter)Optimaliseren werkprocessen en procedures (crisismanager)

verantwoordelijk voor 20+ medewerkersbudget bewakingomzet vs. kosten opleiding en coachen personeelhelpen opbouwen concern merk

Hbo, Hrm (Human Resource Management)

Activities and Societies: HRM (Human Resource Management)

Hbo, Pschologie ( Nlp Vervolg)

Psychologie (Nlp)

NLP

Hbo, Verandermanagement (Changemanagement)

Hbo, Logistics, Supply Chain Management And Operation Excellence

Activities and Societies: Persoonlijk Leiderschapsstijl Logistiek Bedrijfskunde (Leiderschap & Logistiek)

Mbo+/Hbo, Commerciele Bedrijfskunde

Commerciële Bedrijfskunde