İbrahim Arslan Email & Phone Number

Istanbul, Turkey

• Overseeing the business activities by developing high quality business strategies and plans, leading and motivating the Ses Data workforce to develop a high performing team as well as following up operations and.
• Administrating the project management elements such as project design, technical mentoring, pre-sales preparation, product positioning etc. while actively taking part in the product development with the system.

Beykoz, İstanbul, Türkiye

Yerli IP Santral ve Çağrı merkezi uygulamaları üretimi. Yeni nesil Contact Center geliştirmeleri yapıyoruz.

Istanbul, Turkey

• Executing respective activities such as providing technical support for Siemens HiPath product family, System development, bug fix and technical support for Inteliex asterisk-based application systems as well as.
• Providing technical support by troubleshooting the technical issues, diagnosing and providing support to resolve the issues in a timely and accurate manner, following up with clients to ensure that the problems are.
• Developing and implementing Inteliex asterisk-based application systems and testing and modifying systems to ensure that they operate reliably, carrying out bug fixes regarding the applications systems and providing.
• Carrying out the testing and accreditation process of the audio and VoIP products as well as the localization by analyzing all aspects of the product, assisting the engineering-related testing of compiled software.

Istanbul, Turkey

• Executing respective activities such as providing partner training, product localization, project consultancy, product repair analysis and technical solution in Siemens Enterprise Communications which is now servicing.
• Providing training to respective team members by getting trained in the corporate office, grasping all aspects of the products that will be on the market in Turkey, training the local employees and business partners.
• Managing the product localization process by determining the legal requirements for use of the native language with product, analyzing all aspects of the product, assisting the engineering-related testing of compiled.
• Monitoring the technical difficulties, product repair analyses and opened tickets to ensure all users can benefit from the products and services efficiently and continually assesses needs and requirements.

Bachelor'S Degree, Marketing And Business Management, Dropoff

Lisans Derecesi, Industrial Electronics Technology/Technician

Activities and Societies: Atletizm, Boks

Associate'S Degree, Industrial Electronics Technology/Technician