İbrahim Arslan

İbrahim Arslan Email and Phone Number

Founder | Ses Data İletişim Hizmetleri @ Ses Data İletişim Hizmetleri
beykoz, istanbul, turkey
İbrahim Arslan's Location
Istanbul, Istanbul, Türkiye, Turkey
İbrahim Arslan's Contact Details

İbrahim Arslan work email

İbrahim Arslan personal email

About İbrahim Arslan

Founder of Ses Data who is highly experienced in the industry, more than 23 years as Presales Support Executive and Technical Support Manager in various well-known and trusted companies. Encouraging team leader who has on-hand attitude and growth mindset. As Ses Data we provide solutions such as IVR, CTI, CRM, ERP apps, custom built applications for institutions and organizations and VoIP recorder; with trusted products such as Inteliex, Yealink, Gigaset, Gateway and Jabra. Currently, our company serves over 700 domestic and international corporate customers together with its solution partners.Areas of expertise;• Project Management• Vendor Management• Business Development• Business Administration• VoIP protocols - SIP, H.323, RTP, RTCP• Telecommunication protocols like ISDN, PSTN• Voip network elements such as soft switch.• Asterisk base PBX systems and Applications and services such as Mobility, Third Party SIP, Video Advantage, Presence etc.• Voip network elements such as gateways - Mediatrix• Patton, Yealink, Leadtek, Audiocodes, ITS, Soundwin• Managing and troubleshooting in the NGN and Voice Networks• Siemens SOHO (H1100&H3000&H5000) and UC Applications and services such as Mobility, Third Party SIP, Video Advantage, Presence etc.• Performance test tools such as SIP, network/protocol analysis programs such as Wireshark, ethereal• VoIP,Windows and Linux architecture• Siemens HiPath 3000 and OpenScape Office (OSO) applications

İbrahim Arslan's Current Company Details
Ses Data İletişim Hizmetleri

Ses Data İletişim Hizmetleri

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Founder | Ses Data İletişim Hizmetleri
beykoz, istanbul, turkey
Website:
sesdata.com
Employees:
3
İbrahim Arslan Work Experience Details
  • Ses Data İletişim Hizmetleri
    Founder
    Ses Data İletişim Hizmetleri May 2012 - Present
    Istanbul, Turkey
    • Overseeing the business activities by developing high quality business strategies and plans, leading and motivating the Ses Data workforce to develop a high performing team as well as following up operations and business activities of the solution partners to ensure that the needs of the clients are met,• Administrating the project management elements such as project design, technical mentoring, pre-sales preparation, product positioning etc. while actively taking part in the product development with the system developers and providing bug fix in person with the team. Ses Data Communication Services has been operating in the telecommunications industry since 2012. We have an IP Communication Platform that we developed as the company which hosts many features such as IP Switchboard and Call Center providing services with 8 global brands in our portfolio to hundreds of corporate clients in Turkey as well as Ses Data is a product supplier for GSM products and VoIP operators. Ses Data Communication Services software development team is developing projects which are supported by Tubitak and provide innovative and valuable solutions to our clients national and internationally. With the extensive experience of our founder and team in telecommunications industry in leading brands we have developed a flexible, cost-effective and user-friendly product Inteliex. Currently, our company serves over 700 domestic and international corporate customers together with its solution partners.Please contact us on http://sesdata.com/ info@sesdata.com +90 216 288 0 SDI / +90 216 288 0 734** Acted as the Co-Founder and serving as the Founder since 2018
  • Ses Data İletişim Hizmetleri
    Chief Executive Officer
    Ses Data İletişim Hizmetleri May 2012 - Present
    Beykoz, İstanbul, Türkiye
    Yerli IP Santral ve Çağrı merkezi uygulamaları üretimi. Yeni nesil Contact Center geliştirmeleri yapıyoruz.
  • Elkotek
    Technical Support Manager
    Elkotek Dec 2001 - Dec 2012
    Istanbul, Turkey
    • Executing respective activities such as providing technical support for Siemens HiPath product family, System development, bug fix and technical support for Inteliex asterisk-based application systems as well as overseeing the testing and accreditation process and carrying out the localization process while managing a team of +5 in Elkotek Mühendislik,• Providing technical support by troubleshooting the technical issues, diagnosing and providing support to resolve the issues in a timely and accurate manner, following up with clients to ensure that the problems are solved while managing multiple cases at one time, • Developing and implementing Inteliex asterisk-based application systems and testing and modifying systems to ensure that they operate reliably, carrying out bug fixes regarding the applications systems and providing technical support after the sales process,• Carrying out the testing and accreditation process of the audio and VoIP products as well as the localization by analyzing all aspects of the product, assisting the engineering-related testing of compiled software, websites and other digital products for localization; evaluating the VoIP products by testing variables such as compatibility of the VoIP protocols, delay, packet loss, noise, jitters etc.
  • Siemens Enterprise Communications
    Presales Support
    Siemens Enterprise Communications Jun 1997 - Dec 2001
    Istanbul, Turkey
    • Executing respective activities such as providing partner training, product localization, project consultancy, product repair analysis and technical solution in Siemens Enterprise Communications which is now servicing under the name of Unify and delivers a seamless, secure UCaaS experience with solutions that unify multiple voice, video and data networks, connected devices and applications into one easy-to-use platform that allows teams to collaborate,• Providing training to respective team members by getting trained in the corporate office, grasping all aspects of the products that will be on the market in Turkey, training the local employees and business partners regarding this products and services as well as providing on-the-job training,• Managing the product localization process by determining the legal requirements for use of the native language with product, analyzing all aspects of the product, assisting the engineering-related testing of compiled software, websites and other digital products for localization and linguistic accuracy,• Monitoring the technical difficulties, product repair analyses and opened tickets to ensure all users can benefit from the products and services efficiently and continually assesses needs and requirements.

İbrahim Arslan Skills

Sip H.323 Telecommunications Voip Ngn Unified Communications Softswitch Pstn Troubleshooting Isdn Pre Sales Rtp Technical Support Product Management Customer Service Test Management Wireless Mobile Devices Asterisk Call Centers Testing Ivr Cisco Technologies Cloud Computing Hybrid Pbx Wireless Technologies Governmental Accounting Public Expenditure Public Financial Management Public Budgeting Public Finance E Procurement Public Accounting Business Analysis Ifmis Good Governance Process Analysis Reporting

İbrahim Arslan Education Details

Frequently Asked Questions about İbrahim Arslan

What company does İbrahim Arslan work for?

İbrahim Arslan works for Ses Data İletişim Hizmetleri

What is İbrahim Arslan's role at the current company?

İbrahim Arslan's current role is Founder | Ses Data İletişim Hizmetleri.

What is İbrahim Arslan's email address?

İbrahim Arslan's email address is ib****@****ail.com

What schools did İbrahim Arslan attend?

İbrahim Arslan attended Anadolu University, Yıldız Teknik Üniversitesi, Yildiz Technical University.

What skills is İbrahim Arslan known for?

İbrahim Arslan has skills like Sip, H.323, Telecommunications, Voip, Ngn, Unified Communications, Softswitch, Pstn, Troubleshooting, Isdn, Pre Sales, Rtp.

Who are İbrahim Arslan's colleagues?

İbrahim Arslan's colleagues are Ahmet Akkaya, Emre K..

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