Ibrahim Colak Email & Phone Number

United Arab Emirates

Dubai, United Arab Emirates

• Mr Usta is an online marketplace that connects customers to vetted services providers (Ustas) efficiently, in a transparent and convenient way.• Nominated as Young Entrepreneur of the Year and Entrepreneur of the year, Startup of the year in 2015, 2016, 2017 by Arabian Business magazine.• Winner of the Shortlist App awards in 2016.• Successfully pitching the business concept and model of Mr Usta to Dubai Business Hubs, investors and Venture Capitalists and raised a total amount of USD 1.6 million funding.• Establishing more than USD 30 million in GMV in four years of operation.• Presenting the concept on international and local TV and radio stations, magazines, newspapers and events.• Active member of the start-up ecosystem in the UAE by joining panels, speaking at events and mentoring other startups.• Conceptualizing and created the idea behind Mr Usta.• Creating the business strategy, P&L, and yearly company targets. • Managing governmental and organizational setup of the local and off-shore company.• Sourcing and recruiting the c-level and core team of the business and creating a cohesive working environment.• Setting up and fitting the company headquarters office.• Sourcing marketing agencies, field force teams and suppliers. • Setting up marketing plans to push mrUsta to customers and consumers including brand awareness activities, radio campaigns and field marketing.• Established an innovative digital marketing plan including SEO, SEM, social media that created a big hype and buzz around UAE. • Studying the consumer journey behavior and constantly optimizing the site and apps for a better user experience.• Developing and implementing new features, business activities and revenue streams to increase the total revenue.

Istanbul, Turkey

• Managing major accounts Avea and Turkcell in Turkey Astelit in Ukraine and other accounts in the region. • Supporting sales in all phases of customer acquisition (pre-sales, bid participation and sales phases). Building long-term customer loyalty (post-sales phase) with detailed product know-how.• Consulting to the customer to pinpoint requirements and proposing a solution that meets requirements.• Building up a long-term relationship with the customer, maintaining opportunities, contacts and supporting sales on pre/post sales process.• 3 successful bid participations (Omantel (Oman), Wataniya (Palestine), KKTCELL (North Cyprus)) in one year. Generated more than 25 Million Euros from new projects, change requests and care from all accounts in the region.• As a bid manager coordinate the whole bid team and related departments (legal, risk management, logistics, certification, solution management etc.) for bid participation and submission. • Driving and delivering the evaluation and technical qualification of the customer opportunity with the support of other departments like Development, Product Management and Consulting.• Developing technical strategies for solutions that support the business objective of the clients and presenting and demonstrating solutions convincingly.• High knowledge about the product portfolio of the company and is able to map and apply it according to the business requirements of the customer

Dubai, United Arab Emirates

• Nominated to the young star program as a future high level manager by the region CEO. Executed special projects related to this program.• Won the shining star award with the personal value addition on the final product offering including launch management of the products.• Created two successful mobile applications including the concept, development, testing and deployment for Ovi Store. More than 10k successful downloads succeeded with daily high active users rate.• Managed the whole sales start activities for the region for Nokia 808. Boosted the device and accessory sales more than 10% by bundling different accessories to the sales package for the region• Create and execute solution plans for product portfolio with mobile applications and services. Being an active participant for application and services development, publishing and pre-loading them to the device portfolio. • Accountable for owning product marketing, sales planning, sales support and profit - lost management in regional level.• Own product marketing strategy, define KSPs, manages device positioning and portfolio for the region• Ensure that products are launched and sustained in the best possible way to maximize business and brand results while achieving the desired strategic market impact through the entire product lifecycle• Working closely with the mobile operators and customers to create the best solution plans for the device portfolio including mobile applications• Event support – support regional/area level key events with product expertise, e.g. public announcements, key trade events, best practices etc.• Provide a common focal point for new product development and introduction, linking R&D, technologies and markets (operators, consumer categories) into product development activities from initial conception to manufacturing release.• Creating the Product Training materials and train the sales and marketing teams. Executing the training sessions for retail, customers and media.

Istanbul, Turkey

Configure, administrate, maintain Value Added Services systems in GSM and 3G Networks in the region Planning, installing and setup VAS Platforms (Nokia Netact Platform, Download Server, Charging Gateway, Presence Server, Traffica Server, Nokia Terminal Management Server etc.) for customer needs and give on site support and remote support in the region. Make customizations required for customers and applying them to the systems.E-Project Management for the customer projects.Case handling and solving and providing development advices for the supported platforms in the region.

Istanbul, Turkey

Configure, administrate, maintain LAN, WAN networks, firewalls, switches, routers, domain controllers, exchange servers, lotus notes servers, file servers, print servers in Turkey, Middle Asia and Middle East.Be a point of global service desk in Nokia, organize requests, schedule requests to team members and solve the requests. This team had the third most successful team award in between more than a hundred Nokia global offices. Analyze the operating systems, third party applications, hardware, prepare the computer images, install images and maintain computers.

Istanbul, Turkey

Solve LAN, remote access problems. Help customers about network, computers (hardware or software), programs, e-mail and connection problems.

Masters Field Of Studyinformation Systems Management; Electrical Engineering

Bachelor'S Degree Field Of Study Electrical Engineering

High School, Physical Sciences