Ibrahim Khalil Email & Phone Number

Australia

Manage and maintain the function’s reporting timetable on a regular basis to ensure the timely submission of data by stakeholders are managed in an effective manner and analyse the performance of the defined metrics and produce regular reports as required. Contributions include: Provide support in understanding Tableau Reports and migrating to other platform. Provide data and analysis input into recurring reporting deliverables (having weekly, monthly, quarterly, six -monthly and annual reporting cycles) including ad-hoc reporting requests and assist in the development of the metric definition and business process that is required to support their timely and accurate submission. Provide support in the interpretation of trends, problem areas and opportunities from the data gathered from financial and other business systems used by the project. Produce accurate and timely results, statistical analysis, and reports to be utilised by Management in the monitoring of contractor performance/reliability and highlight any key trends, issues, and anomalies to enable effective decision making at senior management level, in turn contributing to the improvement of quality construction.Major Accomplishments Designed and published dashboards to help team and stakeholders to track and manage the Blockers efficiently. This led to save team from missing SLAs.

Australia

Coordinate with stakeholders to collect requirements and understand data source, assess time requirement, deliver automated reports/data dumps, including the discovery of challenges within PLASE to lead the initiative to a solution with insight on leading and lagging matrix for BP team processes. Contributions include: Built various dashboards for business decision making using Alteryx, Python library and Tableau. Led the initiative to a solution with insight and advanced analytics using Alteryx, Excel complex nested formulas, VBA, SSIS, Netezza Aginity Workbench. Identified, trialed, remediated, and implemented improvements within the data space to enhance reporting and database capabilities, resulting in significant time-saving. Coordinated with stakeholders and liaising directly with local government and statutory bodies, to articulate data requirements and specifications. Established and supported data management frameworks to ensure data is obtained with appropriate lead times, accommodating major designs, construction, and maintenance programs for sending LiFD/LAAN notices in line with NBN data guidelines and privacy requirements.Major Accomplishments Project ARTEMIS: Designed and implemented a relational database solution to store and process data from local government to secure data privacy and to accumulate 1000s of excel/csv/xml files. Developed and delivered the automated emailing solution to send Maintenance Land Access and Activities Notice (mLAAN) to LGAs, cost redueced to $0, time saved 20 days/year and manual intervention reduced to 0%.

Delivered accurate and timely Tableau reports and dashboards on network and rollout vendor performance, to effectively design, develop, implement and maintain in-house report-generation tools, systems, ETL and workflow while ensuring the authenticity and integrity of data during extraction and manipulation. Contributions included: Effectively designed, developed, implemented and maintained in-house report-generation tools, systems, ETL and workflow while ensuring the authenticity and integrity of data during extraction and manipulation. Led the optimisation of report processing steps to provide faster delivery, ensuring process compliance and standardisation firmly aligned with project objectives and values. Prepared weekly reports for management meeting the complex requirement for MT, TM and Board meetings, coordinating with key stakeholders, O&M, planning and capacity teams to collect MIS platform requirements. Ensured delivery of weekly, monthly, quarterly, and ad-hoc reporting effectively supporting decision making with accurate data analysis.Major Accomplishments Automated leadership team reports to improve accuracy resulted 6 hours efficiency daily. Implemented guiding principles and performance management framework programs, successfully raising customer satisfaction levels from 82% to 89%. Member of Telenor Top Talent Pool for 2014, achieving the Cooperation Award from a stakeholder in 2015.

𝑂𝑣𝑒𝑟𝑠𝑒𝑒 𝑐𝘩𝑎𝑟𝑔𝑖𝑛𝑔 𝑔𝑎𝑝, 𝑟𝑒𝑣𝑒𝑛𝑢𝑒 𝑙𝑒𝑎𝑘𝑎𝑔𝑒, 𝑓𝑟𝑎𝑢𝑑 𝑑𝑒𝑡𝑒𝑐𝑡𝑖𝑜𝑛 𝑎𝑛𝑑 𝑟𝑒𝑠𝑜𝑙𝑢𝑡𝑖𝑜𝑛 𝑖𝑛 𝑡𝑒𝑐𝘩𝑛𝑜𝑙𝑜𝑔𝑦 𝑝𝑙𝑎𝑡𝑓𝑜𝑟𝑚𝑠, 𝑖𝑛𝑐𝑙𝑢𝑑𝑖𝑛𝑔 𝑎𝑛𝑎𝑙𝑦𝑠𝑖𝑛𝑔 𝑑𝑒𝑣𝑖𝑎𝑡𝑖𝑜𝑛𝑠 𝑡𝑟𝑖𝑔𝑔𝑒𝑟𝑒𝑑 𝑏𝑦 𝑒𝑎𝑐𝘩 𝑐𝑜𝑛𝑡𝑟𝑜𝑙, 𝑟𝑜𝑜𝑡 𝑐𝑎𝑢𝑠𝑒 𝑙𝑜𝑐𝑎𝑡𝑖𝑜𝑛, 𝑐𝑜𝑟𝑟𝑒𝑐𝑡𝑖𝑜𝑛 𝑎𝑛𝑑 𝑝𝑟𝑒𝑣𝑒𝑛𝑡𝑖𝑜𝑛. 𝑅𝐹𝑅𝑀 𝑐𝑜𝑛𝑡𝑟𝑜𝑙𝑠 𝑚𝑎𝑛𝑎𝑔𝑒𝑚𝑒𝑛𝑡 𝑖𝑛 𝑡𝘩𝑒 𝑜𝑝𝑒𝑟𝑎𝑡𝑖𝑜𝑛 𝑎𝑛𝑑 𝑚𝑎𝑖𝑛𝑡𝑒𝑛𝑎𝑛𝑐𝑒 𝑜𝑓 𝑅𝑒𝑣𝑒𝑛𝑢𝑒 𝐴𝑠𝑠𝑢𝑟𝑎𝑛𝑐𝑒 𝑅𝑎𝑡𝑖𝑛𝑔 𝐸𝑛𝑔𝑖𝑛𝑒 (𝑅𝐴𝑅𝐸). 𝐶𝑜𝑛𝑡𝑟𝑖𝑏𝑢𝑡𝑖𝑜𝑛𝑠 𝑖𝑛𝑐𝑙𝑢𝑑𝑒𝑑:► Performed data staging, including CCN, MSC, TSC, SGSN, AIR, SDP, CGw and other technology infrastructure.► Provided E2E CDR reconciliation for MSS/TSS/CCN/CGw/SGSN/UMB/PRBT/MMSC/SMSC/Pay4Me/Content-Provider/3PP, with a focus on delivering timely and accurate results.► Identified gap, including overcharge and undercharge discrepancies in product and campaign designing, tariff design, configuration & development, ensuring 100% SOX compliance.► Oversaw the remediation, detection, and deterrence of fraud in technology systems, establishing and implementing policies to manage fraud and identify charging risk areas. ► Identified risk areas and fraudulent usage, analysing identified fraud weaknesses and applying expertise to develop preventative methods, including GPTTS handling and maintaining SLA >98%.► Delivered charging, revenue, and fraud risk reporting to management weekly, including preparation and publishing of the charging and revenue risk report for technology systems and processes. ► Provided technical support for the technology, commercial, finance and IT teams, cross-functional and external stakeholders, providing insight and expertise to deliver optimal results. ► Delivered product and campaign charging assurance, achieving a high charging accuracy of >99.9%. ► Minimised revenue loss to below 0.0001%, preventing revenue leakage of 30M in local currencies.

𝐷𝑒𝑙𝑖𝑣𝑒𝑟 𝑎𝑐𝑐𝑢𝑟𝑎𝑡𝑒 𝑎𝑛𝑑 𝑡𝑖𝑚𝑒𝑙𝑦 𝑇𝑎𝑏𝑙𝑒𝑎𝑢 𝑟𝑒𝑝𝑜𝑟𝑡 𝑎𝑛𝑑 𝑑𝑎𝑠𝘩𝑏𝑜𝑎𝑟𝑑 𝑝𝑟𝑒𝑝𝑎𝑟𝑎𝑡𝑖𝑜𝑛 𝑜𝑛 𝑛𝑒𝑡𝑤𝑜𝑟𝑘 𝑎𝑛𝑑 𝑣𝑒𝑛𝑑𝑜𝑟 𝑝𝑒𝑟𝑓𝑜𝑟𝑚𝑎𝑛𝑐𝑒 𝑖𝑛 𝑡𝘩𝑒 𝑟𝑜𝑙𝑙𝑜𝑢𝑡, 𝑒𝑛𝑠𝑢𝑟𝑖𝑛𝑔 𝑡𝘩𝑒 𝑎𝑢𝑡𝘩𝑒𝑛𝑡𝑖𝑐𝑖𝑡𝑦 𝑜𝑓 𝑑𝑎𝑡𝑎 𝑖𝑛𝑡𝑒𝑔𝑟𝑖𝑡𝑦. 𝐶𝑜𝑛𝑡𝑟𝑖𝑏𝑢𝑡𝑖𝑜𝑛𝑠 𝑖𝑛𝑐𝑙𝑢𝑑𝑒𝑑:► Provided cross-divisional commercial and finance information requirements on network usage and quality.► Delivered special reporting on festivals, events and in disaster, presenting accurate and timely results.► Prepared and delivered analytical insights, Tableau dashboard, and decision support system (DSS) for 7 divisional deployment teams.► Ensured delivery of weekly, monthly, quarterly, and ad-hoc reporting on 14 major delivery partners, quality parameters, and interconnection status, effectively supporting decision making with accurate data analysis. ► Automated 85% of reports, successfully increasing time efficiency.