- Excellent communication and active listening skills to ensure that patients and customers understand their medications and how to take them.- Extensive education and training to guarantee that I am constantly up to date on the newest research and information regarding medications.- Ability to hear and understand what others are saying, and oral expression skills that allow me to explain a complicated topic in a simple way that they can understand.- Strong sensitivity to problems that may arise when issues with prescribers, patients or drug companies are present.- Intense focus and attention to detail to minimize mistakes and unnecessary expenses for both the drug companies and the pharmacy.