my name's Ibrahim Mohamed I'm 27years old I have bachelor's degree tourism and hotels. I worked cashier at reda phone from 2021till2022 I'm responsible for was registers on cash register by scanning items and I worked at mobile phone at sales man from 2019till2021 I'm responsible for was resolved customer issues and answers questions I worked call center at almotkhss center My responsibility was to manage a large amount of incoming and outgoing calls at a time the appropriate and follow the scripts Determine customer needs and clarify information