Senior Customer Care Executive
Currento Directs and coordinates activities of motor bus company to provide passengers with fast, efficient, and safe transportation.o Coordinates terminal and dispatching activities, communication operations, and assignments.o Inspects physical facilities of terminal and buses for such factors as cleanliness, safety, and appearance, and takes required actions in order to meet prescribed standards. o Processes passenger complaints and initiates corrective actions designed to improve customer relations and services. o Dispatches replacement buses for vehicles involved in accidents and buses and operators for special charter or tours. o Directs and participates in training of personnel and issues manuals, bulletins, and technical guides to improve services and operational activities.
