Please complete the CAPTCHA to continue
A concise factual answer block for searchers comparing this professional profile.
Ibrahim Soliman is listed as Line quality Assurance at Teleperformance (Medcare project), based in Dubai, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Ibrahim Soliman.
Ibrahim Soliman previously worked as Customer Service Representative at Teleperformance (Medcare Hospitals And Clinics Project) and Customer Service Representative at Emirates Post. Ibrahim Soliman holds Bachelor Of Social Work, Social Work, Very Good from Kafr El-Sheikh High Institute Of Social Work.
Highly motivated and accomplished professional with a strong background in customer service. exemplifies outstanding competency in maximizing performance through the effective utilization of the available system and tools to help the customer. possess fluency in Arabic and English. actively seeking opportunities in customer service positions to employ refined skills and provide unparalleled service to the customer.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Dubai, United Arab Emirates
- Provided regular updates to team leadership on quality metrics by communicating consistancy problems or production deficiences.- Collected and analyzed data and initiated improvements to increase quality level and performance.- Monitored KPIs to proactively address bottlenecks and quality concerns.
Dubai, United Arab Emirates
- Handling average of 100 calls per day focusing on the first call resolution while maintaining over 90% customer satisfaction rate.- Registered, modified and cancelled requests for consultation and procedures appointment for world famous Doctors.- Provided assistance in regards to insurance coverage by checking the list of our insurance or sending a request to the branch to check the coverage.- following up on the approvals with the branch and update the PT accordingly.- Helping patients to get their test results via email or through the portal.- Updating the knowledge base, supporting the new joiners, and managing the floor in the absence of team leaders.
Dubai, United Arab Emirates
- Responding to customer's inquiries about their shipments from inside or outside UAE.- Explaining our services which provide by post offices branches or by courier company.- Calculating the cost of services and the expected time of service depens on the location of the client within the country and also outside the country.- Tracking shipments through the tracking program and informing the customer on order statues.- Inform the customer with nearby postal branches and working hours.
Ad Daqahliyah, Egypt
- Monitoring the attendance and absence of students daily and ensuring attendance in the morning assembly.- Submitting a daily report for the previous day in breif, along with the attendance and absence report to the school administration.- Organizing educational, entertainment competitions and parties.- Following up with the students problems and help them to solve it.- Following up with the students inside the residential building and paying attention to their activities, waking and sleeping time.
El Mansoura, Ad Daqahliyah, Egypt
Serves customers by helping them select products.Drives sales through the engagement of customers, suggestive selling,Greets and receives customers in a welcoming manner.Directs customers by escorting them to racks and counters.Provide outstanding customer service.Documents sales by creating or updating customer profile records.Manages financial transactions.Processes payments by totaling purchases,Alerts management of potential security issues.Assists with inventory, including receiving and stocking merchandise.Keeps clientele informed by notifying them of preferred customer sales
Quick answers generated from the profile data available on this page.
Ibrahim Soliman works for Teleperformance (Medcare project).
Ibrahim Soliman is listed as Line quality Assurance at Teleperformance (Medcare project).
Ibrahim Soliman is based in Dubai, United Arab Emirates while working with Teleperformance (Medcare project).
Ibrahim Soliman has worked for Teleperformance (Medcare Project), Teleperformance (Medcare Hospitals And Clinics Project), Emirates Post, Dakahlia Stem School, and Awad Serag For Electrecal Equipments Company.
You can use AeroLeads to view verified contact signals for Ibrahim Soliman at Teleperformance (Medcare project), including work email, phone, and LinkedIn data when available.
Ibrahim Soliman holds Bachelor Of Social Work, Social Work, Very Good from Kafr El-Sheikh High Institute Of Social Work.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Ibrahim Soliman you were looking for.
