Ibrahim Abdallah Email & Phone Number

Milwaukee, WI, US

2873 S 13Th St, Milwaukee, WI 53215

Milwaukee, WI

Manage utilities, collect rent, and conduct tours of the property for prospective tenantsAddress customer complaints personally to verify they are properly handledDirect maintenance, major repairs, and daily operations

• To assure communication between entities on several sides, I establish and configure a local area network (LAN), a wide area network (WAN), and an Internet system. By maintaining network hardware and software and.
• Enriched knowledge and skillset by formulating training materials and organizing training sessions for new employees.
• Improved systems stability and security by providing effective recommendations on implementation of robust strategies.
• Prevented systems and network from internet threats by configuring and maintaining antivirus systems, such as Malwarebytes, EMS "FortiClient", and Symantec.
• Responded to disaster or other emergency that affects information systems and minimized effect on business operations through development and implementation of disaster recovery plans.

• To uncover hardware and network system flaws, I employed proactive troubleshooting techniques. On a priority basis, actively found and addressed help desk requests, as well as troubleshot and reduced desktop.
• Reduced subscriptions by delivering efficient suggestions and implementation of new management strategies.
• Formulated professional documents on troubleshooting of technical processes to assist desk staff members in better understanding of issues.
• Supported users understand malware and phishing threats by demonstrating security measures in simple terminology to ensure easy understanding for everyone.

• To a diverse group of clients, I offered basic end-user troubleshooting and desktop assistance. Multiple departments were assisted in setting up equipment for meetings, events, and operations. By keeping inventory.
• Minimized lag time and improved overall speed by implementing software and hardware modifications.
• Ensured smooth system operations by installing application software and upgrades, virus protection, and drivers.
• Protected system from potential threats and vulnerabilities by eliminating malware, ransomware from laptops, and desktop systems.

Worked with business partners to approve, design, test, and create awnings for clients, providing a superior product.

Milwaukee, WI

Daily processing of transactions: check cashing, money transfers, bill payments, and daily reconciliation of bill payment system, cash drawers, and journal entry.

Milwaukee, WI

Empowered employees to satisfy the customer while maintaining clean and safe work environment standards using Food Manager Certificate.Monitored inventory by tracking usage. Reported daily, monthly, and quarterly sales and operating costs.

Bachelor’S Degree, Information Science And Technology

Key Projects: • Delivered complete route-based IP network engineering and implementation services. • Enabled secure remote connections.

Diploma