Auto Body-Collision Center industry veteran with 20+ year record of growth and profitability, building high-value businesses on a foundation of quality and service delivery excellence. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬…Generated $5M new revenue in less than 1 year… …Reduced staff 20% without service impact… …Improved touch-time from 3 to 6.5 hours……Spiked labor gross profit to 63% in just 3 months…As an accomplished top-tier leader, influencing positive and sustainable change is 2nd nature to me. I’ve had ongoing success driving unprecedented efficiency and revenue gains through “hands-on” team coaching, mentoring, and motivation. With repeated success restructuring operational, sales, and service processes to reverse multi-year P&L declines, converting sub-par metrics to industry-leading performance, I’ve built a reputation as a process optimization and culture transformation expert – and have been repeatedly recruited to revitalize multi-million-dollar, nationwide businesses. My expertise lies in motivating diverse teams to deliver on common goals while integrating Six Sigma, 5S, and 3CM methodologies to quickly improve margins and pave the way for sustainable expansion. Recruited to FIX Auto in 2014 – and currently serving as President – I lead 7 locations across a 2-state region. In my career, I have managed up to $12M monthly P&L and 20 nationwide locations with 275+ staff. I thrive in instruction settings – as both a student and a teacher. Select certifications include:Six Sigma Black Belt (Degree Program)Award-Winning Customer Services 5x ASE CertifiedManager's Masters (California Certificate)With an entrepreneurial mindset, tenacious personality, and people-oriented leadership style, I am well equipped to "jump right in" and resolve long-standing challenges. ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬If you are looking for a leader who transforms ideas into action to propel corporate growth and gain competitive advantage – let’s talk! 206 947-9487.✉ dwalker6sigma@gmail.com