Ichhya Thapa Email & Phone Number

Brampton, ON, CA

Toronto, Ontario, Canada

Update, maintain, and clean data in Excel; format visualizations in our PowerPoint content library;Enter data from various reports and websites into Excel;Understand and utilize third-party tools of Toronto Global, such as market research report and salary databases to provide support needed in client inquiries;Support the Business Insights Analysts to.

Toronto, Ontario, Canada

• Collaborate with Events, Marketing, and other management executives to plan, execute, & facilitate 2 events per semester.
• Research venues, food & drink vendors, technological needs, and activities for student events within a $600 budget.

Toronto, Ontario, Canada

• Directed the complete redesign of Vale’s safety data sheets website to support Product Stewardship efforts on customer and regulatory compliance, resulting in a user-friendly interface for both internal and external use.
• Conducted extensive research on competitors’ data, including product specifications, certifications, packaging, utilizing both private and public information, resulting in the creation of a detailed internal database.
• Developed a comprehensive Cobalt balance model using 3rd party sources, and successfully delivered a biannual presentation to the commercial team, providing detailed market insights and price updates that directly.
• Designed and executed the creation of new marketing collateral showcasing products and operations, emphasizing ESG, history, and innovation. Produced a total of 900 postcards, including 400 samples specifically for.

Brampton, Ontario, Canada

• Ensure smooth clinic operations through patient registration, booking appointments, promoting services, and accurate triage.
• Cultivated and maintained professional and positive interactions with 40+ patients daily.
• Created and coordinated initial and follow-up appointments for a patient base of 1200+ to ensure continuity of care.

Brampton, Ontario, Canada

• Responded to 100+ customers per hour with accurate food and drink orders, maintaining a target service time of 30 seconds.
• Delivered exceptional customer service through positive attitude, attentive behavior, and strong product knowledge.
• Effectively de-escalated customer complaints through effective listening and problem-solving.

Mississauga, Ontario, Canada

• Led teams of 3-6 coaches to execute semi-weekly classes 30+ students of varying ages & skills, ensuring progress in accordance with national competitive standards.
• Communicated with team, parents, and executives about students' progress and attended to concerns.

Mississauga, Ontario, Canada

• Supported marketing, finance, & customer service efforts for the successful launch of a resort in the Philippines, earning $8000/month in revenue & $1M CAD in investor funding.
• Utilized online platforms (Facebook, Instagram, Wix) to showcase products & services, attracting 400+ followers in 3 months.
• Maintained detailed records of financial activity using Word & Excel, reported findings to management to generate solutions.
• Communicated with cross-functional teams in Philippines & Canada through email, text, & call regarding progress & outcomes

Mississauga

• Developed working relationships between team, mentors, stakeholders, suppliers, & experts to conduct research.
• Utilized aggressive marketing on Instagram to attract an audience of 300 followers, leading to the successful launch of a giveaway.
• Delivered presentations & sustainability kit demonstrations to stakeholders & mentors via video conferencing technology.

Bachelor Of Commerce - Bcom, Global Management, 3.7

High School Diploma, 3.9

Activities and Societies: Debate Club, Taekwondo, Swimming