Muhammad Iqbal Email & Phone Number

Riyadh, Saudi Arabia

● Designed an integrated organizational structure that optimized processes, boosted efficiency, and improved client satisfaction, resulting in a 20% UR improvement, 85% reduction in complaints, and 9% rise in profitability.● Led portfolio management to increase market share, streamline operations, and enhance competitiveness, while fostering leadership growth, nurturing new business, and creating a positive work environment.● Reformed lead evaluation, bidding, and sales processes, securing two profitable projects with a 45% margin on the Al-Hail, KSA street lights project while strategically avoiding less profitable markets.● Shifted employee mindset by implementing department-wide processes, offering hands-on coaching, and mentoring managers, cultivating a skilled leadership team at both headquarters and remote locations.

Islāmābād, Pakistan

Crafted comprehensive organizational framework under the direct leadership of Global VP GSC, delineatingdepartmental structure, roles and functions, aligning resource planning with the remote delivery model catering toEMEA and APAC business operations. A strategic design aimed at achieving 20% cost reduction.● Oversaw the recruitment initiative, serving as the final interviewer, successfully hiring 2500 talents. Organizedtraining programs across various departments according to the business forecasted plan.● As a testament to GSC's success model, successfully executed pilot mega-projects for Saudi Mobily and STC provingsuccess of remote technical delivery and cost savings through digital transformational tools.

Islāmābād, Pakistan

• Strategically planned business initiatives to expand business presence within the highly competitive Managed Services arena, encompassing Telco & Non-Telco sectors, even amidst escalating inflation. • Secured Ufone's MS contract with better terms and introduced Automation Intelligence to penetrate Jazz & Zong networks.• Introduced transformative measures to streamline internal costs, such as workforce restructuring, enhanced collaboration between delivery and MS teams, agile delivery, digital transformation, quality and HSE improved governance. These initiatives led to an 8% reduction in internal costs.• As Chairman BCM Committee, successfully negotiated contract renewals with material, spares, and lube suppliers amidst high inflation, ensuring uninterrupted business operations. Renewed frame contracts with all suppliers, exceeding the organizational cost-saving target by 5%.

Islāmābād, Pakistan

● Transformed Delivery and Services of a key business unit catering to the largest nationwide network, with a prime focus to regain top-tier client trust. Led end-to-end activities, from lead to cash, creating a success story boosted share in competitive market space and secured contracts totaling 250 million USD for Roll-out & Operations upholding stringent contractual, quality, and safety standards.● Initiated company level leadership team development program to oversee the implementation of projects in novel and intricate domains such as IP MPLS, IT Networks, Transport, and vEPC, vIMS. Successfully cultivated a culture of skilled program managers, resonating within the industry.● Prime challenge in the position involved fostering team development and shifting mindsets from individual groups to a cohesive team, eliminating a culture of internal negative competition. I implemented strategies to cultivate a positive team environment by refining work assignments, delegating authority and responsibilities, and encouraging inter-dependencies. Sustained motivational efforts led to surpassing annual business KPIs consistently from the first year in the role, all achieved without replacing any team members.

Islāmābād, Pakistan

● Implementing new technology roll-outs and managing network mergers, showcasing exceptional skills in enhancing efficiency and employing situational leadership to navigate challenging scenarios. Rescued 3G roll-out program from a crisis, steering the team to accomplish significant pending deliverables worth 220 M USD, leading to a successful team award bestowed with the President's Commendation.● Enhanced bid reviews, cost estimation, delivery, closure processes, and refined them throughout extensive program deliveries, ensuring projects consistently meet deadlines, budget allocations, and client satisfaction. Established an ecosystem ensuring the consistent success of projects.

Islāmābād, Pakistan

● Crafted benchmarks to gauge the productivity and efficiency of Packet Core Engineering Staff, aligning activity-based labor costs with actual delivery plans and Purchase Order (PO) value calculations for outsourced project activities.This model proved highly successful in showcasing an efficiency improvement curve that surged above 35%.● As a proud pioneer member, contributed to the roll-out of data services for fixed and wireless networks in Pakistan, generating resilient and scaleable network designs.● Fostered the development of the PS Core workforce across the entire ME region by recruiting and training local talent, ensuring their suitability for the company's future endeavors.

Islāmābād, Pakistan

I&C, O&M, preventive & corrective maintenance of Telco Eqpt. Vendor Management. Contract Administration.

Pakistan

Calibration & Maintenance of test equipment of electrical, electronics & mechanical domains.