Ido Babagani Email & Phone Number

Tel Aviv District, Israel

FinTech performing a data-driven personalization and customer engagement for banks and financial services companies• Leading the entire data integration and analysis phase of major banks and corporations in North America and latin America.• Working closely with other business and development units and manage the onboarding process of new customers, to deliver high-quality data-centered solutions.• Performing data modeling, wrangling, analysis, and mapping as part of the integration architecture.• Supporting and expand existing customer data integration solutions to accommodate product evolution in accordance with customer needs.• Guiding customers to success by explaining data related subjects and resolving complex logical and business issues through professional discussions.

Tel Aviv, Israel

Start up providing an accurate forecasting solution to retail corporations by a cloud-based system for demand planning and Business Intelligence.• Developing models and methodologies through SQL and Excel for forecast optimization to support operative decision making. Achieving to reduce the weekly average aggregated error from 40% to 25%.• Building an ongoing algorithm for internal (Ogentech system) and external (customers) exceptions in the data source, that affect the forecasting, to allow the correct reclassification.• Project management: responsible for the success of the main clients of the company - Shufersal and Be.• Responsible for model calibrations due to exogenous variables specifically when corona pandemic affected the retail market.• Big Data analysis (OLAP cubes) to control and monitor the system’s performance.• Building of dashboards in Power BI with insights for the customers

Tel Aviv Area, Israel

• Participated in a project to convert the RMA department infrastructure to Oracle Sieble CRM system.• Organized, prioritized and managed deadlines in a fast-paced environment.• Had daily communication with overseas customers for the return of defective hardware.• Developed a working method guide for the coordinators.• Characterization and optimization of the system according to the department's needs.• Improved the departments measurements of the defective hardware products.

Tel Aviv Area, Israel

• Managed hardware, software and support orders of Check Point products on SAP system (Module MM).• Analyzed and created follow-up reports, produced customer contracts, billing and credits, and logistic availability.• Gained business and industrial experience in the supply chain management sector.• Developed valuable client relationships and earned a reputation for delivering exceptional results.• Monitored, guide and mentored new coordinators in the various orders processes on SAP. • Manage customer accounts and transactions in SalesForce.• Participated in designing and developing specific strategies for complex orders of check point products.

Tel Aviv Area, Israel

• Accumulated broad experience implementing large Electronic Medical Record (EMR) projects on the Chameleon system.• Guided the medical staff in each sector in hospitals managing the system and documenting patient’s medicalinformation.• Characterization of users needs, support for the ongoing operation of the system and leading the team to formulate solutions.