• Installed, upgraded, and troubleshoot operating systems.• Configured computer peripherals and modified systems for users.• Installed and troubleshoot company software and settings.• Managed file and resource sharing over LAN networks.• Administered Active Directory and domain services, including user account management and privilege assignments.• Trained users and addressed technical queries in person and over the phone.• Managed IT inventory through the company portal.

• Coordinate the preparation and management of PAT documents for Transmission sites.• Facilitate communication between installation and MS teams to ensure smooth site handovers.• Review and verify PAT documents to ensure compliance with Ericsson’s standards.• Communicate with relevant teams to address and resolve issues during the PAT process.• Ensure all accepted PAT documents are properly archived and distributed to the site teams

• Design of WLAN networks for MDUs IDUs, warehouses, educational facilities, and retailers using iBwave.• Knowledge of Aruba’s, Rukus', and CISCO's WIFI equipment.• Resolved complex wireless network issues by analyzing Data traffic, Signal strength, and Capacity of the Network.• Collaborated with cross-functional teams to integrate wireless solutions into existing network infrastructures seamlessly.• Developed comprehensive documentation including network designs… Show more • Design of WLAN networks for MDUs IDUs, warehouses, educational facilities, and retailers using iBwave.• Knowledge of Aruba’s, Rukus', and CISCO's WIFI equipment.• Resolved complex wireless network issues by analyzing Data traffic, Signal strength, and Capacity of the Network.• Collaborated with cross-functional teams to integrate wireless solutions into existing network infrastructures seamlessly.• Developed comprehensive documentation including network designs, configurations, and post-implementation reports such as BOM and ROM Show less

• Troubleshooting and Authentication of systems.• Configuration and testing of any new hardware and software.• Installing and operating Windows desktop and troubleshooting hardware issues• Ensure computer hardware is safe & complies with health and safety legislation.• Installed and connected printer device over the network (LAN and WAN)• Monitor Network traffic speed over the WAN.• Troubleshooting IPCAM devices and monitoring their performance over the… Show more • Troubleshooting and Authentication of systems.• Configuration and testing of any new hardware and software.• Installing and operating Windows desktop and troubleshooting hardware issues• Ensure computer hardware is safe & complies with health and safety legislation.• Installed and connected printer device over the network (LAN and WAN)• Monitor Network traffic speed over the WAN.• Troubleshooting IPCAM devices and monitoring their performance over the network• Provide first-level support if an issue arises during the shift Show less

• Provided real-time support for diagnosing and resolving a variety of networking issues.• Timely resolution of WAN/LAN issues on-site to ensure seamless network operations.• Monitored network capacity and performance, diagnosing and resolving intricate network problems promptly.• Analyzed existing network infrastructure, offering valuable recommendations for continuous enhancements.• Collaborated effectively in network deployment, implementation, and maintenance activities… Show more • Provided real-time support for diagnosing and resolving a variety of networking issues.• Timely resolution of WAN/LAN issues on-site to ensure seamless network operations.• Monitored network capacity and performance, diagnosing and resolving intricate network problems promptly.• Analyzed existing network infrastructure, offering valuable recommendations for continuous enhancements.• Collaborated effectively in network deployment, implementation, and maintenance activities including routers, switches, LAN, and WAN operations.• Proficiently diagnosed multifaceted network problems involving hardware, software, power, and communication elements.• Swiftly identified and resolved network device issues to minimize downtime and disruptions. Show less