Seasoned Escalation Manager with a demonstrated history of working in the information technology and services industry. Skilled in People Management, Negotiation, Operations Management, Customer Relationship Management (CRM), Sales Operations, and Sales Management. Strong technical professional with an MBA - Operations Management and Bachelor’s Degree focused in Information Technology. The three qualities I maintain is attitude, energy and desire to excel and succeed in whatever I do.
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Escalation ManagerAtlassian Oct 2019 - PresentBengaluru Area, IndiaEscalation Manager is a critical customer service role within Atlassian’s Support organisation. This role enables working internally with Support Leadership, Product Management, and Development teams, as well as externally with key strategic customers and partner experts, to coordinate and drive the resolution of critical issues.
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Senior Regional Escalation ManagerVmware Aug 2019 - Oct 2019Bangalore, India -
Regional Escalation ManagerVmware Oct 2016 - Jul 2019Bangalore, India
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Technical Escalation ManagerHewlett Packard Enterprise Jul 2006 - Sep 2016Bengaluru Area, India -
Divisional ManagerOffice Supplies Llc - Muscat, Oman Apr 2000 - Dec 2004Muscat, Oman
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Manager - ExportsAtco Industries Ltd Mar 1995 - Apr 2000Mumbai Area, India
Idrish Shaikh Education Details
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Mba - Operations ManagementMaster'S Degree -
Bsc.ItBachelor’S Degree
Frequently Asked Questions about Idrish Shaikh
What company does Idrish Shaikh work for?
Idrish Shaikh works for Atlassian
What is Idrish Shaikh's role at the current company?
Idrish Shaikh's current role is Escalation Manager at Atlassian.
What schools did Idrish Shaikh attend?
Idrish Shaikh attended Mba - Operations Management, Bsc.it.
Who are Idrish Shaikh's colleagues?
Idrish Shaikh's colleagues are Lauti Castro, Heera Heera, ابراهيم الخضيري, Shruti Sethia, Karan Singh, Ganesh Dhamole, Åķĺĺà Ğïmhåń.
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