Christopher Gardner-Fernandez Email & Phone Number

Miami-Fort Lauderdale Area

Miramar, Florida, United States

Orlando, Florida Area

• Short-term, contract position - Position was Virtual / Telecommute- Worked with stakeholders to design and develop eLearning modules along with other training content. - Conducted detailed needs analysis, design.
• Designed and developed eLearning modules using authoring tools such as Captivate 8, Snagit, and Adobe Acrobat.- Worked with end users to validate training materials and ensured that resources align with the needs of.

Miami/Fort Lauderdale Area

Served as project manager for all training development and coordination of instructor facilitation.Worked with stakeholders to develop learning objectives and to define measurable learning outcomes. Analyzed and identified performance/training gaps using ADDIE processes such as Needs Assessment and Learner Analysis.Designed and developed training materials.

Fort Lauderdale, FL

Responsible for ensuring curricula for multiple lines of business were maintained and revised due to changes in technical systems, marketing initiatives and regulatory compliance requirements. Coordinated closely with teams of other Instructional Designers, Subject Matter Experts and various stakeholders to ensure needed training was developed or revised.

Greater Atlanta Area

• Responsible for working with Project Managers to successfully develop training programs for both UPS Call Center and Client Customer Service Representatives globally across all business units.
• Analyze information maps to clarify and establish instructional goals.
• Evaluate internal and third-party client documentation such as Project Definition, Functional Requirements, wireframes and other source documents to understand enterprise initiatives to create material that effectively.
• Interview SMEs and other stakeholders to collect necessary data to define desired learning outcomes.
• Determine the desired learning objectives and create a detailed course outline.
• Identify required resources to meet learning objectives.

Orlando, Florida Area

Managed public computer and classroom area operations for the Orlando Public Library System. Led a team of Instructional Technology Specialists to create curricula that adheres to a formal instructional design process. Also, led a team of technical trainers to deliver instructional content in both classroom and online environments. The department is.

Orlando, Florida Area

Provided technical assistance to faculty and staff from over 60 client universities with Learning Management Systems software, administrative applications, and other computer-based learning technologies. Assisted instructors in course development and management of online learning software. Provided technical support for LMS servers and networks hosted by.

Master Of Science In Education(M.S.Ed.), Instructional Design & Technology

Activities and Societies: Graduate Assistant - Co-managed Instructional Technology & Design Lab for College of Education

Bachelor Of Science (B.S.C.S.), Computer Science (Minor In Social Work)

Activities and Societies: Phi Alpha Honor SocietyAlpha Sigma Lambda Honor SocietyPi Delta Phi Honor SocietyNational Association of Social.