Ielene Everett Email & Phone Number

La Porte, Tx

Review driver paperwork and all trip documentation and prepare them for forwarding to Headquarters; Perform driver log check entries; Track and record driver attendance records; Maintain terminal copy files of all MSDS, vehicle maintenance and vehicle inspection files; Handle customer service inquiries and requests and prepare and generate customer requested reports; Take check calls from drivers and pass dispatch information to the drivers calling as assigned by the dispatcher.

Seabrook, Texas

Verify sales for almost 200 sales representatives ensuring all that is required is present; Hold commissions for 200 sales representatives if all that is required is not present; Release commission holds when documentation is provided; Post cash and credit card sales for 24 store locations; Create price adjustments.

Identify and maximize revenue from existing customer accounts; Maintain high levels of product and customer knowledge; Submit detailed proposals, quotations, and invoices to customers; Provide regular and accurate sales forecast updates to Senior Managers; Prepare and deliver sales presentations and demonstrations; Identify and contact qualifying leads; Monitor competition and analyze competitor activity.

Pasadena, Texas

Schedule training; Perform in depth interactive web based training in all modules of the software; Create training outlines.

Pasadena, Tx

Monitored the Multi-Family Housing Industry for changes that would affect our software and participated in numerous compliance trainings offered by PAWA House.

Pasadena, Tx

Investigate and analyze client issues to identify and resolve issues quickly; Assist clients with software issues by telephone, e-mail, and live chat; Perform minor programming data fixes; Train clients on basic use of the software; Handle customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Houston, Tx

Prepare bids packages to be sent out to potential buyers; Follow up with customers to ensure all paperwork was submitted; Ensure smooth operations by supporting executive team; Manage daily schedules and sales leads for all agents; Create PowerPoint presentations that were successfully used for business development; Demonstrate proficiencies in telephone, e-mail, fax, and front-desk reception within high-volume environment; Prepare monthly reports for records, closed terminated records, completed final audit of charts and insured that all documentation has been received and filed.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Bba, Business Administration

Activities and Societies: Dean's List for Fall 2010, Golden Key International Honour Society, International Scholar Laureate Program.

Associate Of Arts, Business Administration