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Ian L. Email & Phone Number
Modern Workplace Analyst
at
LAB3
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Modern Workplace Analyst
Location
Metro Manila, Philippines
Company size
Who is Ian L.? Overview
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Quick answer
Ian L. is listed as Modern Workplace Analyst at LAB3, a with 231 employees, based in Metro Manila, Philippines. AeroLeads shows a matched LinkedIn profile for Ian L..
Ian L. previously worked as IT Support Specialist at Daikin Australia and Senior Information Technology Analyst at Accenture. Ian L. holds Bachelor Of Science - Bs, Information Technology from National University (Ph).
Company email context
Email format at LAB3
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LAB3
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Profile bio
About Ian L.
CORE COMPETENCIESEnd user support (phone, email, chat, ticket)Customer serviceAdvanced analytical skillOutage/Bridge handlingIncident triageIncident documentationAccount maintenanceHardware/Software troubleshootingRemote/Blind troubleshootingProcess innovator/automationNetwork monitoringENTERPRISE TOOLS FAMILIARITYTicketing Systems:ServiceNow, Autotask, Cherwell, Microsoft Rave, ServiceDesk PlusNetwork Monitoring Tools:Statseeker, Nimsoft, Solarwinds, Cisco Meraki, VelocloudAccount Management Tools:Active Directory, Office365 Admin Center, MS Exchange Console, Azure AD, Zoom AdminVPN Support:Cisco Anyconnect, Global ProtectRemote Support:AEM, Collab, Solarwinds MSP, Citrix Director, VM Horizon, Cisco Webex, Zoom
Listed skills include Photoshop, Adobe Design Programs, Computer Hardware Troubleshooting, Active Directory, and 24 others.
Current workplace
Ian L.'s current company
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Lab3
6 roles
Ian L. work experience
A career timeline built from the work history available for this profile.
It Support Specialist
Senior Information Technology Analyst
Jun 2021 - Dec 2021
L2 Service Desk Analyst
• Provides phone and emailsupport to end-users foremployee access, passwordresets, desktop computers,servers, custom applications,and hardware.• Handle escalations regardingissues that could not beresolved by the L1 Help DeskAnalyst
Sep 2020 - Mar 2021
L1 Service Desk Technical Engineer
Offshore Engineer working for AU company 'NEXON' SATELLITE OFFICE SOLUTION• Managed/Professional ITservices provider thathandles all account, technicaland network related concernsfor Australian based clients
Apr 2019 - Sep 2020
L1 Service Desk Analyst
• Responsible for handlingservice impacting incidents.From evaluation, escalationand monitoring untilresolution.• High/Critical incidenthandling, coordination andtroubleshooting untilresolution.• Proactively monitorTeletech's GlobalInfrastructure. Monitorvarious system managementtools and respond to serviceinterrupting alarms.
Aug 2015 - Mar 2019
Team & coworkers
Colleagues at LAB3
Other employees you can reach at lab3.com.au. View company contacts for 231 employees →
AW
Adam Wahby
Colleague at Lab3Greater Perth Area, Australia
View →
ZM
Zachary Miles
Colleague at Lab3Sydney, New South Wales, Australia
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MW
Mason Wong
Colleague at Lab3Sydney, New South Wales, Australia
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TA
Tejaswini Aruna (Tj)
Colleague at Lab3Greater Sydney Area, Australia
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SY
Shawn Young
Colleague at Lab3Hong Kong, Hong Kong Sar
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JA
Justin Aylett
Colleague at Lab3Reid, Australian Capital Territory, Australia
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RM
Rhys Matthews
Colleague at Lab3Melbourne, Victoria, Australia
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GF
Gary Forsman
Colleague at Lab3Greater Melbourne Area, Australia
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SC
Seth Cavanagh
Colleague at Lab3Greater Melbourne Area, Australia
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TL
Tony Lyne
Colleague at Lab3New Zealand
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Adam Wahby
Colleague at Lab3Greater Perth Area, Australia
View →
ZM
Zachary Miles
Colleague at Lab3Sydney, New South Wales, Australia
View →
MW
Mason Wong
Colleague at Lab3Sydney, New South Wales, Australia
View →
TA
Tejaswini Aruna (Tj)
Colleague at Lab3Greater Sydney Area, Australia
View →
SY
Shawn Young
Colleague at Lab3Hong Kong, Hong Kong Sar
View →
JA
Justin Aylett
Colleague at Lab3Reid, Australian Capital Territory, Australia
View →
RM
Rhys Matthews
Colleague at Lab3Melbourne, Victoria, Australia
View →
GF
Gary Forsman
Colleague at Lab3Greater Melbourne Area, Australia
View →
SC
Seth Cavanagh
Colleague at Lab3Greater Melbourne Area, Australia
View →
TL
Tony Lyne
Colleague at Lab3New Zealand
View →
1 education record
Ian L. education
FAQ
Frequently asked questions about Ian L.
Quick answers generated from the profile data available on this page.
What company does Ian L. work for?
Ian L. works for LAB3.
What is Ian L.'s role at LAB3?
Ian L. is listed as Modern Workplace Analyst at LAB3.
Where is Ian L. based?
Ian L. is based in Metro Manila, Philippines while working with LAB3.
What companies has Ian L. worked for?
Ian L. has worked for Lab3, Daikin Australia, Accenture, Afni Philippines Inc., and Satellite Office.
Who are Ian L.'s colleagues at LAB3?
Ian L.'s colleagues at LAB3 include Adam Wahby, Zachary Miles, Mason Wong, Tejaswini Aruna (Tj), and Shawn Young.
How can I contact Ian L.?
You can use AeroLeads to view verified contact signals for Ian L. at LAB3, including work email, phone, and LinkedIn data when available.
What schools did Ian L. attend?
Ian L. holds Bachelor Of Science - Bs, Information Technology from National University (Ph).
What skills is Ian L. known for?
Ian L. is listed with skills including Photoshop, Adobe Design Programs, Computer Hardware Troubleshooting, Active Directory, Graphic Design, Web Design, It Service Management, and Microsoft Office.
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