-Responsible for managing cloud team;-Responsible for supporting the professional development of the team;-Responsible for leading cloud projects and critical demands;-Execution of daily cloud activities through the call tools that customers use;-Responsible for supporting the commercial team in projects and technical proposals;-Responsible for supporting the commercial team in the development and maintenance of the AWS partnership;-Support to the commercial team on… Show more -Responsible for managing cloud team;-Responsible for supporting the professional development of the team;-Responsible for leading cloud projects and critical demands;-Execution of daily cloud activities through the call tools that customers use;-Responsible for supporting the commercial team in projects and technical proposals;-Responsible for supporting the commercial team in the development and maintenance of the AWS partnership;-Support to the commercial team on issues related to day-to-day operations;-Responsible for mediating and supporting crisis resolution in cloud environments;-Responsible for creating or guiding \ requesting the creation of technical procedures, improvements in routines and documentation of good practices within daily care;-Responsible for monitoring the devops and finaps front;-Responsible together with the technical team and other sectors for thinking about innovation and routine automation. Show less

-Execution of daily cloud activities through the call tools that customers use;-Responsible for supporting the commercial team in projects and technical proposals;-Responsible for supporting the commercial team in the development and maintenance of the AWS partnership;-Support to the commercial team on issues related to day-to-day operations;-Responsible for mediating and supporting crisis resolution in cloud environments;-Responsible for creating technical procedures… Show more -Execution of daily cloud activities through the call tools that customers use;-Responsible for supporting the commercial team in projects and technical proposals;-Responsible for supporting the commercial team in the development and maintenance of the AWS partnership;-Support to the commercial team on issues related to day-to-day operations;-Responsible for mediating and supporting crisis resolution in cloud environments;-Responsible for creating technical procedures, improvements in routines and documentation of good practices within daily services; Show less

- Responsible for the projects and implementation of the AWS\Azure cloud environment;- Homologation of new implementations;- Windows Server Management (2012 - 2016): AD,GPOs,DNS,DHCP, Network Sharing;- AWS environment management (management, configuration and cost control);- Design of network, infrastructure and cloud projects;- Contact and negotiation with suppliers;- Information security management;- Support for large companies (in person, remotely and by… Show more - Responsible for the projects and implementation of the AWS\Azure cloud environment;- Homologation of new implementations;- Windows Server Management (2012 - 2016): AD,GPOs,DNS,DHCP, Network Sharing;- AWS environment management (management, configuration and cost control);- Design of network, infrastructure and cloud projects;- Contact and negotiation with suppliers;- Information security management;- Support for large companies (in person, remotely and by telephone);- Link performance analysis and network error correction (Monitoring);- Links configurations, implementation of VLANs, VPNs, VPNs Site-to-Site and Client-to-Site);- Fortigate Firewall Settings| Fortinet (Rule Settings, NAT, Routing);- Quotation of IT Servers and Equipment- Quotation of cloud environments;- Developer of new products together with the internal HX team;- Document developer for execution of processes and routines;- Assistance in the development of ideas and internal processes related to HX structuring;- Monitoring/Planning of network and infrastructure infrastructure projects. Show less

- Monitoring/Planning of Corrective/Preventive Maintenance of Network Equipment, Computers and Servers;- Call reports (Service Desk);- Control of IT assets;- Network incident reports;- Contact and negotiation with suppliers;- Senior User Support (In person, Remote and by Phone);- Performance analysis and configuration of Windows and Linux servers in Virtual (Hyper-V) and Physical Environment;- Windows Server Settings (2008 - 2012 - 2016): AD,GPOs,DNS,DHCP,Failover… Show more - Monitoring/Planning of Corrective/Preventive Maintenance of Network Equipment, Computers and Servers;- Call reports (Service Desk);- Control of IT assets;- Network incident reports;- Contact and negotiation with suppliers;- Senior User Support (In person, Remote and by Phone);- Performance analysis and configuration of Windows and Linux servers in Virtual (Hyper-V) and Physical Environment;- Windows Server Settings (2008 - 2012 - 2016): AD,GPOs,DNS,DHCP,Failover Clustering, Network Sharing- Routine monitoring of backup recovery and restoration;- Homologation of new implementations;- Improvement designs in network infrastructure;- Monitoring/Planning of network infrastructure projects;- Structured cabling;- Support for Mobile, Fixed, VOIP/PBX;- WatchGuard Firewall Settings | Fortinet (Rule Settings, NAT, Routing, Links Configurations, implementation of VLANs, VPNs, VPNs Site-to-Site and Client-to-Site);- Link performance analysis and network error correction (Monitoring);- E-mail installations and configurations (Office 365);- ERP systems support (RM and Protheus - TOTVS); Show less

Support Mobile, Fixed, VOIP/PBX;- Link performance analysis and network error correction (Monitoring);- Routine monitoring of links recovery and Enel systems;- Monitoring of the Infra/Field Support team;- Call reports (Service Desk);- Network incident reports;- Help Desk (Telephone and Remote Access);- Configurations and Maintenance of Telephone Exchanges (Cisco CallManager);

- Homologation of new implementations;- Administration and management Windows 2008 Server servers (AD, DHCP, DNS, GPO, WSUS and FileServer).- Fortinet Firewall Settings (Rule Settings, NAT, Routing, Link Settings).- Management of Active Directory Windows Server (Management of Users and Groups, GPO, Permission of Sharing);- Hardware maintenance;- Installation and configuration of the Physical and Logical network;- Support for Internal and External users;-… Show more - Homologation of new implementations;- Administration and management Windows 2008 Server servers (AD, DHCP, DNS, GPO, WSUS and FileServer).- Fortinet Firewall Settings (Rule Settings, NAT, Routing, Link Settings).- Management of Active Directory Windows Server (Management of Users and Groups, GPO, Permission of Sharing);- Hardware maintenance;- Installation and configuration of the Physical and Logical network;- Support for Internal and External users;- Maintenance of e-mail software in MS-Outlook and Outlook Express;- Structured cabling;- Configuration of mobile devices;- Help Desk (Telephone, Remote Access and Face to face); Show less

- Hardware maintenance;- Installation and configuration of the Physical and Logical network;- Support for Internal and External users;- Maintenance of e-mail software in MS-Outlook and Outlook Express;- Structured cabling;- Configuration of mobile devices;- Help Desk (Telephone, Remote Access and Face to face);