Ignacio Acosta Email and Phone Number
Hey, thanks for visiting my profile!I am Ignacio Acosta – Account Manager – As a customer-centric professional, I am committed to delivering exceptional experiences by providing innovative services and solutions. With a proven track record in optimizing customer satisfaction and driving business growth, I possess expertise in delivering on-time technical assistance to maintain a high level of customer satisfaction.My professional experience at CourtCall-Remote Appearances has allowed me to foster strategic relationships with clients in the Los Angeles, San Bernardino, and Riverside area. I have been instrumental in optimizing customer experience by providing on-site/remote technical troubleshooting services, leading to increased customer satisfaction and retention.My proficiency in video conferencing solutions, vendor management, project management, and change management has enabled me to steer a cross-functional team of five professionals in installing and maintaining innovative equipment across four different county courtrooms. My ability to effectively cold call and connect with potential customers has resulted in generating lucrative business leads and boosting business profits.With excellent team supervision, training, and relationship-building skills, I have earned fast-track promotions and have engaged in multiple public speaking engagements. My commitment to delivering top-notch service has resulted in positive feedback from superiors and customers for my strong communication and public speaking abilities.I always enjoy connecting with like-minded people. If we share the same vision, contact me or send me a direct message to start a quick chat!Specialties: ▪ Information Technology Solutions ▪ Customer Service & Satisfaction ▪ Technical Troubleshooting ▪ Team Building & Engagement ▪ Sales & Business Development Initiatives ▪ Marketing Strategies ▪ Lead Generation ▪ Key Account Management ▪ System Installation & Maintenance ▪ Relationship Building ▪ Project Management ▪ Cross-team Collaboration
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Technology SpecialistKroger Technology & DigitalLakewood, Ca, Us
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Field Support Technician-RiverstreamzCounty Of Los Angeles Apr 2022 - Present -
Account ManagerCourtcall Oct 2000 - Mar 2022Los Angeles County, California, United StatesAs a seasoned Account Manager, I've had the pleasure of working with clients in the Los Angeles, San Bernardino, and Riverside areas, fostering strategic relationships that increased customer satisfaction. By cultivating significant cost savings through the setup and maintenance of conference phones, video platforms, and innovative conferencing equipment, I was able to promote face-to-face interactions and cross-team collaboration.Some of my key achievements include;👉 Successfully signed up 200+ new judges and accounts that produced quarterly $1.2M in fees for the company.👉 Optimized customer experience with business services by providing on-site/remote technical troubleshooting services.👉 Ensured smooth remote appearances by consistently being present every morning for three years at the LA courthouse.👉 Boosted business profits and generated lucrative business leads by connecting with potential customers through cold calling.👉 Steered a cross-functional team of five professionals for installing and maintaining innovative equipment across four different county courtrooms, including San Bernardino, Riverside, Orange County, and Los Angeles Superior Court.👉 Earned fast-track promotions; progressed from customer service agent to an integral member of team with positions as a team supervisor, management team, and court liaison, witnessing the organization grow from 7 employees to over 200 during my tenure.👉 Represented the organization in national judicial trade shows, setting up booths and exhibiting services for 2-3 days for promoting business products and creating quality prospects by demonstrating product features to event participants.👉 Engaged in multiple public speaking engagements; efficiently delivered a compelling presentation to a group of 50+ judges.
Ignacio Acosta Education Details
Frequently Asked Questions about Ignacio Acosta
What company does Ignacio Acosta work for?
Ignacio Acosta works for Kroger Technology & Digital
What is Ignacio Acosta's role at the current company?
Ignacio Acosta's current role is Technology Specialist.
What schools did Ignacio Acosta attend?
Ignacio Acosta attended Long Beach City College.
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Ignacio U. Acosta-Thompson
New York City Metropolitan Area3pwc.com, gmail.com, appgate.com -
Ignacio Acosta
Strategic Senior Marketing Executive I Head Of Brand And Communications At Millicom (Tigo) I 🧰 Building Brands & Marketing Strategies That Stand The Test Of Time I 🌎 Travel Junkie And Dog LoverMiami-Fort Lauderdale Area -
Ignacio Acosta
United States
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