Ignacio Gutierrez Email & Phone Number

Costa Mesa, California, United States

Costa Mesa, California, United States

Costa Rica

• Create the team from scratch.• Build and sustain momentum on the technology being utilized.• Create a robust pipeline.• Be able to proficient deliver results after 1 year of incubation.• Creation of the Robotic Process Automation methodology.• Creation and maintenance of the Trackers• Perform Leader and Business Analyst roles.• Provide overview sessions to Business Unit leaders and stakeholders.• Provide administrative support to the engineers reporting to him• Ensure alignment with Experian Global standards on software development.

Heredia, Costa Rica

• Personally deliver Lean Six Sigma training to “belt” candidates and new hires. This will include Champion, new hire induction, Yellow-, Green-, and Black-belt candidates. • Lead Kaizen and Just Do It workshops to create quick wins and foster a culture of continuous improvement.• Understand, develop and apply global strategies to optimize processes and drive standardization across Experian globally with an initial focus on data operations processes across regions enabling improved time to file and quality resulting in positive Client, Customer and financial benefits.• Oversee and collaborate on the development, preparation, and presentation of productivity investment cases to ensure objectives, risks, benefits and approach are clearly articulated and embraced and regional and global levels.• Assess, design and implement improvements using advanced technologies such as Robotic Process Automation (RPA) and advanced analytics such as machine learning with the support of IT partners.• Aligning common practices and technology that should be used across regions to create operational scale.• Performing assessments utilizing analytical skills to understand internal client environments and associated optimization opportunities using a structured framework to enable opportunities to be qualified quickly and accurately.• Leverage Lean Six Sigma to enhance service delivery and related value stream activities• Support efforts to align to global standards for technology and processes that will allow Experian to leverage our scale by driving consistent practices and avoiding wasted cost/effort.• Develop and deploy internal controls and organizational metrics dashboards.Executive-level stakeholder engagement, explicit endorsement of recommended actions:• Group-level and Business Unit executives (Regional CEOs, Presidents, Managing Directors).

Heredia, Costa Rica

• Provides technical consultation and expertise in the design and implementation of client programs.• Acts as primary technical liaison for the client, sales teams and other internal personnel in pre-sales consulting and project execution.• Assesses client business requirements, positions company products and solutions. Identifies new business opportunities and shares information with internal and external clients.• Identifies project and/or process issues and implements solutions to ensure adherence to deadlines and specifications. Recommends systemic modifications to improve processing efficiency.• Supports other team members by reviewing programs and documentation and making technical adjustments as necessary.• May mentor and train new team members. Advises other team members regarding complicated project issues.• Works on problems of diverse scope. Uses generally defined practices and policies to obtain solutions.• Works under minimal supervision. Normally receives no instruction on routine work, general instructions on new assignments• Applies advanced skills in area of specialization to solve a wide range of difficult problems. Duties and tasks are varied and moderately complex.• Critiques customer specifications. Develops and executes project plans including program flows.• Develops mail population segments to meet customer marketing strategies.• Assesses and selects appropriate resources for program delivery.• Makes technical decisions on project direction and program processing using modeling specifications and techniques with advanced decision tree segmentation.• Serves as project manager for program scheduling, operational personnel and departments.• Conducts final quality analysis on programs, reviewing accuracy of output.• Manages multiple accounts and programs simultaneously.• Prepares and processes program billing.

Heredia, Costa Rica

Bachelor'S Degree, Systems Engineering

Bachelor Of Engineering (B.Eng.), Industrial Engineering