Ignacio Martín García Email & Phone Number

Lead on the CSI and Change processes: Management, implementation and deployment of the necessary activities to complete the Service changes.Design and creation of the Functional PC Centre of Excellence: Creation, management and update of collaboration, knowledge and insight processes.Global Standards framework implementation and process upkeep.Governance and SLA Reporting with Delivery Management.Design and implementation of Shift Left and Quality.Identify and drive Shift Left opportunities.Management of customer facing changes/projects.Appliance of project management structures and controls.ServiceNow.

Team Leader in the design, deployment and development of the Next Generation Branch project for Telefónica and Banc Sabadell with HP Aruba. Design of operating methods and knowledge base, coordination of teams and stakeholders, management of high-level incidents.Development of real-time monitoring system, network health reports.Reception of project demand and allocation of resources to projects.Monitoring the progress of projects and activities developed for the exploitation and execution of projects to implement new solutions.Obtaining situation reports.Determination of risks and proposal of corrective activities.Promote measures for continuous improvement of global quality.Agile methodologies.

Aranda De Duero

Work at Computacenter, for Michelin (Aranda de Duero). Management, installation and configuration of equipment and devices. Resolution of incidents and tasks, at the user and network level. Maintenance and management of the factory's own and internal network, including configuration and installation of Cisco switches and access points. “On call” guard service 24/7 to resolve incidents with very high priority. Server management, Active Directory, and SCCM. I work with Windows, Microsoft, VMware, Lotus, Symantec technologies, databases (Access, SQL). Server backup. Creation and review of the necessary documentation for clients and users, and for records and quality.

Burgos Y Alrededores, España

- Design, management and maintenance of LAN/WLAN networks (WLAN controllers, switches, firewalls, routers, WiFi APs, servers).- Configuration and improvements in Wireless network infrastructures.- Monitoring, configuration and management of WLAN controllers (Mikrotik, AirGiga, Ubiquiti, Lancom), servers, APs, network equipment, services, as well as searching for problems and incidents.- Remote and on-site maintenance of both Software and Hardware (breakdown repair) of different wireless networks, equipment and devices.- Repair of equipment and devices at the Hardware and Software level.- Configuration and management of captive portals (hotspot), radius server and monitoring applications.- Comprehensive management of network and wireless projects:* Configuration changes, line additions and deletions.* User Management.* Web developments.* Navigation content management.* Antivirus filtering.* Domain management.- TCP/IP network management.- User management and active directory.- Databases.- IT infrastructure management.- Creation of reports and statistics on projects.

Burgos, España

Maintenance and technical service, installation, manufacturing of equipment and devices, SMD welding, server management, network and own services.

Burgos, España

Functions of assistance and advice to clients, repair, technical service and maintenance outings to different companies (Servers, networks, video surveillance, peripherals...).

Customer service and advice. Printing tasks in all types of formats and materials. Bindings. Graphic design. Stock maintenance.

Degree In Engineering, Civil Engineering

Studies in Public/Civil Works Engineering.

Higher Level Vocational Training In Web Application Development, Web Applications Development

Higher Level Vocational Training In Telecommunications And Computer Systems, Computer Science, 7.5

Bachelor'S Degree, Health Sciences, 8

Activities and Societies: Equipo de Fútbol Sala.