Ignacio Peña Email & Phone Number

United States

Long Beach, California, United States

- Oversee carrier onboarding process and ensure proper carrier vetting in adherence to NEXT carrier requirements- Create and implement new standard operational procedures to ensure compliance to NEXT and regulatory requirements- Collaborate with external Legal team to review vendor/carrier contracts- Stay up-to-date on the regulatory environment to ensure alignment with our risk management programs- Lead compliance vendor relationships, including RMIS, while exploring new vendors to support our compliance strategy

Long Beach, California, United States

- Monitor carrier performance utilizing carrier scorecards and hold carriers accountable for established KPI’s.- Issue and manage corrective action plans.- Utilize benchmarks to procure transportations services at rates that are competitive to the company.- Act as the escalation point for carriers and internal teams to resolve service and operational issues, ensuring carrier capacity meets operational needs.- Manage carriers to ensure compliance to government regulations as well as company policies and procedures.- Communicate market conditions which may impact capacity, cost, and service.- Collaborate with carriers and internal teams on continual improvement initiatives.- Utilize FMCSA, Carrier411, CarrierAssure and other carrier management applications.

El Segundo, California, United States

- Cultivate and sustain enduring relationships with new and current carriers to effectively meet customer needs.- Address and resolve service issues and failures in collaboration with the management team.- Develop and produce training materials in both English and Spanish for distribution to newly onboarded carriers.- Conduct in-person training sessions to introduce carriers to the NEXT platform.

Lynwood, California, United States

- Develop relationships with regional and national transportation carriers.- Attend trucking trade shows and engage with both current and prospective carriers- Leverage our technology to drive relationships, negotiate pricing, and manage transit along with our tracing team.