Ignacio Pirela Email & Phone Number

Argentina

Argentina

Buenos Aires Province, Argentina

• Evaluation, training, and administration of a team of 14 people located in Argentina and Mexico.
• Monitoring employees’ productivity, providing constructive feedback and coaching.
• Take new and current employees through current training plan also work on development new lessons or programs, according to business need.
• Periodic meetings with manager and other supervisors for the evaluation and analysis of the performance as a department.
• Administration of customers’ accounts, adjustments, control, resolutions of problems
• Logistic and authorizations with the warehouse for the warranty of products, exchanges, or shipping merchandise.

• Outbound and inbound calls from customers in US, Canada, and Argentina for collection (even 3 months behind) and warranty purpose.
• Negotiates debt repayment with consumers. Listens carefully to what they say, ask good questions and overcome obstacles. Obtains firm agreements to repay debt in a timely manner.
• Resolve customer complaints via phone or email.
• Treat customers warmly and helped them with the reason of call.
• Verify and update all data from customer in every call.
• Guide customers through the warranty process, providing technical service and troubleshooting to solve issues with products.

Argentina

Cajero en tiendaLlenado de combustible nafta y diesel (hasta 4 surtidores a la vez)Recepción de mercadería, conteo, control y reposición diaria de stock del shopManipulación de alimentos, limpieza y mantenimiento de localManejo de cantidades importantes de efectivo, revisión de fluidos de vehículo para asesoramiento, ofrecimiento y venta de productos.

Argentina

Atención y asesoramiento completo al clienteConvencimiento de ventaControl, manejo y reposición de stockActivacion de líneas telefonicasCobros por varios metodos de pago

Ingenieria Industrial

Bachiller En Ciencias, Ciencias, 16