Ignatius D. Email & Phone Number

A seasoned regional & retail operations manager with a deep understanding of the industry and excellent analytical abilities. These skills include market trend analysis, customer behavior assessment & competitor analysis. Demonstrated high-level computer skills and report preparation. Operating autonomously in several mid- & senior positions, requiring trust & confidentiality, with great achievement within a team environment, taking pride in coaching, mentoring & empowering team members.Notable Achievements• Achieved a 32.2% growth in Earnings-Before-Tax despite an economic slow-down;• Streamlined the warehouse picking, packing, distribution and logistics processes to ensure proper inventory control and faster deliveries to stores and customers. The result was that the performance metric increased from 18 to 87 within five months; • Initiating several projects to increase revenue as well as market analysis for opportunities to expand footprint.• Enhanced fraud prevention measures and successfully uncovered fraud valued over AUD 50k, followed by successful prosecution. Achieved a year-on-year reduction in stock losses by 14%;• Planned and opened a significant restaurant within our largest store, incorporating an additional 550m². The operational effectiveness helped to achieve an increase in turnover of AUD 180k within its first month of trade, with that being sustained and improved upon subsequently;• Developed several Assistant Store Managers to become Store Managers with initiatives they led, resulting in an AUD 800k increase in turnover within a year; • 32.2% Growth in Earnings-Before-Tax in the 2011 Financial Year, with the third highest GP, despite economic ‘slow-down.’

• 

  University Of South Africa/Universiteit Van Suid-Afrika

  Applied Business Psychology